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For Companies At a Glance
- Tasks: Lead quality improvement across 16 care homes, ensuring top-notch care delivery.
- Company: Excelcare has been a trusted nursing and care home provider for over 34 years.
- Benefits: Enjoy 25 days holiday, free parking, a car allowance, and a pension scheme.
- Why this job: Make a real impact on care quality while working in a supportive team environment.
- Qualifications: Must be a registered nurse with over 5 years of clinical experience and quality auditing skills.
- Other info: Opportunities for professional development and a chance to shape care standards.
The predicted salary is between 55000 - 74000 £ per year.
Job Description
Regional Quality Improvement Manager (Nurse Qualified) – London & Essex
£66,462 plus 5k car allowance
Excelcare is a privately owned nursing and care home provider established for over 34 years, and we currently have an excellent opportunity for a Regional Quality Improvement Manager (Nurse Qualified) to join our strong and well-established Home Management and Regional Team supporting 16 Care Homes across our London & Essex region.
Purpose of the role
Reporting to the Deputy Regional Operations Director the remit of the Regional Quality Improvement Manager will encompass the leadership and implementation of the quality strategy across the region reviewing audit outcomes and actions required with direction from the DROD. You will offer guidance and support to the homes while working alongside the teams to ensure we improve care delivery and embed quality and wellbeing.
What you can expect
- 25 Days holiday plus bank holidays
- Free parking*
- DBS Certificate paid for by Excelcare*
- Contributory Pension Scheme
- Discretionary Company Bonus Scheme
- Annual Salary Review
- Comprehensive Induction Program
- Refer a Friend Scheme rewarding up to £500 for every person you refer*
- Team Appreciation Days
- Long service awards
*Terms & Conditions apply
About the Regional Quality Improvement Manager role
- Work with the home managers to ensure the relevant knowledge and support is provided as identified through action plans following the audit process against all aspects of the CQC Regulations, local authority contractual requirements and Company Quality Framework and policies.
- Support with completing action plans against audit findings and identify support needed in conjunction with the Regional Operations Director and Deputy Regional Operations Director and support to address deficits and action required to resolve.
- Support Home Managers, Care Managers, and clinical teams within the homes to analyse Clinical Key Performance Indicators and identify trends.
- Implementation of Service Improvement plans for homes that are rated below the required standard.
- Understand and support the Personhood Framework to ensure homes continue to embed these principles and demonstrate continuous improvement in areas of ‘Petals’ required within the home.
- Ensure understanding and adherence to local authority and company safeguarding and adult protection policies and procedures, including involvement in adult protection investigations and reporting.
- Provide focused support to care homes as directed. Including but not limited to on-call, crisis management and placement in a home if required.
- Liaise closely with regulatory bodies and partner organisations e.g., local trusts, local authorities, and CCGs to build strong communication channels.
- To advise and support homes on Infection Control policy, maintain links with local authorities and support on any infection control external audits.
- To support as required with the development of nurses through clinical supervisions/observations and feedback on practice.
- To develop and monitor the Quality-of-care pathways from pre-assessment to discharge.
- Play a key role in improving strategies across quality, safety and care delivery including supporting with mealtime experience, lifestyle, hospitality, housekeeping Learning & Development, Sales & Marketing in collaboration with the Regional team members.
About you
- NVQ Level 3 or 4 in Health and Social Care or equivalent
- Registered Nurse qualification essential
- More than 5 years clinical and care experience within a Care Home Setting
- Previous quality auditing experience
- Sound working knowledge of the Health & Social Care Act 2008 (Regulated Activities) Regulations 2014.
- Up to date knowledge of care and risk assessing
- Full understanding of CQC Regulations including KLOE’s
- Car owner and full driving licence to be able to travel across services as required – car allowance and business mileage is paid from the regional office.
If this sounds like your next career move, please apply today – we look forward to hearing from you.
Regional Quality Improvement Manager Nurse Qualified employer: Excelcare Holdings
Contact Detail:
Excelcare Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Quality Improvement Manager Nurse Qualified
✨Tip Number 1
Network with professionals in the healthcare sector, especially those who have experience in quality improvement roles. Attend relevant conferences or workshops to meet potential colleagues and learn more about the industry standards.
✨Tip Number 2
Familiarise yourself with the latest CQC regulations and quality frameworks. Being well-versed in these areas will not only boost your confidence but also demonstrate your commitment to quality care during interviews.
✨Tip Number 3
Consider reaching out to current or former employees of Excelcare to gain insights into the company culture and expectations for the Regional Quality Improvement Manager role. This can help you tailor your approach when discussing your fit for the position.
✨Tip Number 4
Prepare to discuss specific examples from your past experiences where you've successfully implemented quality improvement initiatives. Highlighting measurable outcomes will showcase your ability to drive change effectively.
We think you need these skills to ace Regional Quality Improvement Manager Nurse Qualified
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in quality improvement and nursing. Emphasise your clinical background, auditing experience, and any specific achievements that align with the role's requirements.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your motivation for applying to Excelcare. Discuss how your skills and experiences make you a perfect fit for the Regional Quality Improvement Manager position, and mention your understanding of CQC regulations.
Showcase Leadership Skills: In your application, provide examples of how you've successfully led teams or projects in the past. Highlight your ability to implement quality strategies and support home managers in improving care delivery.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Excelcare Holdings
✨Know Your Regulations
Familiarise yourself with the Health & Social Care Act 2008 and CQC Regulations. Be prepared to discuss how your experience aligns with these regulations and how you can ensure compliance in the role.
✨Showcase Your Leadership Skills
As a Regional Quality Improvement Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams or projects in the past, particularly in improving care quality.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about past experiences where you've had to address deficits in care delivery or manage crises, and be ready to explain your approach.
✨Highlight Your Audit Experience
Since the role involves reviewing audit outcomes, be ready to discuss your previous auditing experience. Share specific examples of how you've used audit findings to implement improvements in care homes.
