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- Tasks: Lead quality improvement initiatives across 16 care homes in London & Essex.
- Company: Excelcare, a trusted nursing and care home provider for over 34 years.
- Benefits: Competitive salary, car allowance, generous holiday, and pension scheme.
- Why this job: Make a real difference in care quality and support teams to excel.
- Qualifications: Registered Nurse with quality assurance experience in care home settings.
- Other info: Dynamic role with opportunities for professional growth and team appreciation events.
The predicted salary is between 60000 - 74000 £ per year.
Excelcare is a privately owned nursing and care home provider established for over 34 years, and we currently have an excellent opportunity for a Regional Quality Improvement Manager to join our strong and well-established Home Management and Regional Team supporting 16 Care Homes across our London & Essex region.
Please note: This role is exclusively for a Registered Nurse (active NMC Pin) with significant quality assurance experience gained within a UK care home or nursing home environment.
Purpose of the role: Reporting to the Deputy Regional Operations Director, the remit of the Regional Quality Improvement Manager will encompass the leadership and implementation of the quality strategy across the region reviewing audit outcomes and actions required with direction from the DROD. You will offer guidance and support to the homes while working alongside the teams to ensure we improve care delivery and embed quality and wellbeing.
Essential experience required:
- Proven track record in a quality management role within a care home setting.
- Demonstrable experience improving CQC ratings and leading regulatory compliance.
- Experience solely in an acute/hospital setting will not be suitable for this position.
What you can expect:
- 25 Days holiday plus bank holidays
- Free parking*
- DBS Certificate paid for by Excelcare*
- Contributory Pension Scheme
- Discretionary Company Bonus Scheme
- Annual Salary Review
- Comprehensive Induction Program
- Refer a Friend Scheme rewarding up to £500 for every person you refer*
- Team Appreciation Days
- Long service awards
*Terms & Conditions apply
About the Regional Quality Improvement Manager:
- Work with the home managers to ensure the relevant knowledge and support is provided as identified through action plans following the audit process against all aspects of the CQC Regulations, local authority contractual requirements and Company Quality Framework and policies.
- Support with completing action plans against audit findings and identify support needed in conjunction with the Regional Operations Director and Deputy Regional Operations Director and support to address deficits and action required to resolve.
- Support Home Managers, Care Managers, and clinical teams within the homes to analyse Clinical Key Performance Indicators and identify trends.
- Implementation of Service Improvement plans for homes that are rated below the required standard.
- Understand and support the Personhood Framework to ensure homes continue to embed these principles and demonstrate continuous improvement in areas of 'Petals' required within the home.
- Ensure understanding and adherence to local authority and company safeguarding and adult protection policies and procedures, including involvement in adult protection investigations and reporting.
- Provide focused support to care homes as directed, including but not limited to on-call, crisis management and placement in a home if required.
- Liaise closely with regulatory bodies and partner organisations e.g., local trusts, local authorities, and CCGs to build strong communication channels.
- Advise and support homes on Infection Control policy, maintain links with local authorities and support on any infection control external audits.
- Support as required with the development of nurses through clinical supervisions/observations and feedback on practice.
- Develop and monitor the Quality-of-care pathways from pre-assessment to discharge.
- Play a key role in improving strategies across quality, safety and care delivery including supporting with mealtime experience, lifestyle, hospitality, housekeeping Learning & Development, Sales & Marketing in collaboration with the Regional team members.
About you:
- NVQ Level 3 or 4 in Health and Social Care or equivalent
- Registered Nurse qualification essential
- More than 5 years clinical and care experience within a Care Home Setting
- Previous quality auditing experience
- Sound working knowledge of the Health & Social Care Act 2008 (Regulated Activities) Regulations 2014.
- Up to date knowledge of care and risk assessing
- Full understanding of CQC Regulations including KLOE's
- Car owner and full driving licence to be able to travel across services as required - car allowance and business mileage is paid from the regional office.
If this sounds like your next career move, please apply today - we look forward to hearing from you.
Regional Quality Improvement Manager (Nurse Qualified) - London & Esse... in Maldon employer: Excelcare Holdings
Contact Detail:
Excelcare Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Quality Improvement Manager (Nurse Qualified) - London & Esse... in Maldon
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, especially those who might know someone at Excelcare. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of CQC regulations and quality improvement strategies. We want you to shine, so practice answering questions about your past experiences in quality management within care homes.
✨Tip Number 3
Show your passion for quality care! During interviews, share specific examples of how you've improved care delivery or compliance in previous roles. This will demonstrate your commitment and expertise in the field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Regional Quality Improvement Manager (Nurse Qualified) - London & Esse... in Maldon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Regional Quality Improvement Manager role. Highlight your quality assurance experience and any specific achievements in improving CQC ratings. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about quality improvement in care homes. Share specific examples of how you've led change or improved care delivery in your previous roles. Let us know why you’re the perfect fit!
Showcase Relevant Experience: When filling out your application, be sure to showcase your experience in a care home setting. We’re particularly interested in your track record with quality management and regulatory compliance, so don’t hold back on those details!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates from us. We can’t wait to hear from you!
How to prepare for a job interview at Excelcare Holdings
✨Know Your Quality Standards
Make sure you’re well-versed in the CQC regulations and quality assurance processes. Brush up on your knowledge of the Health & Social Care Act 2008 and be ready to discuss how you've improved care delivery in previous roles.
✨Showcase Your Leadership Skills
As a Regional Quality Improvement Manager, you'll need to lead teams effectively. Prepare examples of how you've guided home managers or clinical teams in implementing quality strategies and improving audit outcomes.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-life situations. Think about past experiences where you had to manage crises or improve care standards, and be ready to explain your thought process and actions.
✨Demonstrate Your Communication Skills
Strong communication is key in this role. Be prepared to discuss how you've built relationships with regulatory bodies and local authorities, and how you’ve facilitated effective communication within your teams to ensure compliance and quality improvement.
