Maintenance Operative

We have an opportunity for a Maintenance Operative for the London Region with the main location being our Limetree Care Home, Tulse Hill, London. As a Maintenance Operative you should be a general all‑rounder with excellent attention to detail, a positive can‑do attitude who enjoys working in a client‑facing role and can offer a great customer experience. Excelcare is a family‑owned care home group established for over 34 years. We provide the highest standards of care to older people with a range of needs including dementia, physical disabilities, and mental health issues.

By joining us you will become one of the ‘family’ and in return for your dedication and hard work you can expect:

• Hours: Monday to Friday - 8am to 5pm
• Salary: £33,490 - £34,500 per annum depending on experience and qualifications
• The opportunity to increase earnings for emergency call outs required out of hours, as this is a 24 hour service.

About the role of Maintenance Operative:

As the Maintenance Operative your role is to ensure the premises and grounds are maintained to a high standard and provide the people living in our care homes a safe, comfortable, and pleasant environment. Responsibilities include:

• Maintain all records in accordance with company policies, procedures, and guidelines.
• Carry out routine monthly, weekly, daily checks and inspections as required and report on this and any issues (e.g. Leak testing).
• Ensure all tools and equipment are properly maintained and stored.
• Adhere to Company policies and procedures paying particular attention to health and safety and fire policies.
• Be aware of legislation with regards to property and facilities to ensure works are compliant at completion.
• Support with the induction of new team members as required to ensure they have the necessary skill and knowledge to perform their role.
• Always maintain confidentiality.
• Ordering and checking of Uni stock.
• Work with the Home Manager, Teams and the people living in our homes.
• To carry out any additional duties as requested.

As we operate seven days a week, there is an on-call rota to support homes in emergency situations during the evenings and weekends; however, call outs are paid. This is shared between the maintenance team. To undertake any additional training and development that would be beneficial for your own self-development.

What we are looking for from you:

• Previous Commercial experience in a handy person/maintenance/painting and decorating/gardening role.
• Your own basic tools, however, all materials will be provided.
• A full driving licence for use in the UK is essential as well as your own vehicle as there will be a need to travel to other homes in the region for projects or an emergency if required. Mileage will be paid via expenses.
• Basic computer knowledge.
• Excellent customer service and communication skills.
• Completion of an enhanced DBS (Criminal Records Check) as you would be working in the home of vulnerable adults.

What we offer in return for your hard work:

• 28 Days holiday including bank holidays.
• Free on‑site parking.
• Enhanced bank holiday pay.
• Annual salary review.
• Refer a Friend Scheme rewarding £500 for every person you refer.
• DBS certificate paid by Excelcare.
• Comprehensive induction programme.
• Funded qualifications via the apprenticeship programme (where required).
• Paid uniform.
• Employee of the month - £100 for outstanding contribution.
• Team appreciation week.

If you are interested in the position, please apply online today - we look forward to hearing from you.