At a Glance
- Tasks: Manage care packages, coordinate staff, and ensure quality care for service users.
- Company: Established Homecare Service in vibrant Tower Hamlets.
- Benefits: Competitive salary, 28 days holiday, mileage reimbursement, and free training.
- Other info: Dynamic role with opportunities for progression and employee recognition.
- Why this job: Make a real difference in people's lives while developing your career in care.
- Qualifications: Experience in home care or as a Care Coordinator; strong communication skills.
The predicted salary is between 27000 - 33000 £ per year.
- Homecare Care Coordinator (Maternity Cover until March 2027) - Tower Hamlets
- £30k pro rata depending on experience
- We have a fabulous opportunity for a
Care Coordinator to join our well- established Homecare Service covering the vibrant Tower Hamlets area of East London.
You will need to have experience within a Home Care setting – ideally as a Care Co-ordinator, however if you have experience as a Home Care worker or Senior Care worker and are passionate about providing the highest quality care to our service users and are ready for the next step then this could be the right fit for you.
What you can expect
8:30am – 5:00pm, Monday to Friday, plus on call as per the rota every 6 or 7 weeks.
Main responsibilities as Homecare Care Coordinator
- Proactively managing new care package referrals
- The allocation of Homecare care workers rota’s and workloads on the electronic management system
- Matching care workers to service users based on care need, skills, experience, and personalities.
- To maintain effective links and communication with local authority teams, care workers, service users, relatives and other relevant stakeholders.
- Following up on any concerns raised by care workers and liaising/referring to appropriate professionals, including GP’s, OT's and DN's
- Ensuring care workers are appropriately trained and able to carry out their duties and responsibilities effectively and sensitively.
- Maintaining efficient administrative systems and records.
- To implement and monitor all care packages and care plans as detailed within individual service agreements
- To record and report any complaints whilst ensuring that all quality standards, complaints and comments are dealt with promptly.
- To deal with emergencies arising from the service
- To manage the homecare service and staff in accordance with the organisations aims and objectives, policies and procedures.
- To assist in reviews of all Homecare care worker inductions and training needs on a regular basis to meet the annual training requirements.
- To monitor and record absence for allocated staff.
- To carry out regular supervision and monitoring of Homecare care workers in line with the service’s registration requirements.
- To provide an emergency ‘On Call’ service as per rota
- To undertake quality assurance processes, including telephone monitoring calls and care record audits
About you
- Previous experience working as a Care Coordinator is a desirable requirement or considerable experience within Home Care.
- Understanding of CQC regulations and requirements.
- Excellent IT skills and competency in Microsoft Office packages as well as data bases or people rostering systems.
- Possess excellent verbal and written communication skills with an eye for detail ensuring accuracy of data.
- Ability to work under pressure with changing demands that require you to be responsive and flexible.
- Excellent people skills with the ability to provide an exceptional level of service.
- Experience of prioritising tasks and meeting deadlines without compromising accuracy
Benefits of joining us as Homecare Care Coordinator
- 28 Days holiday including bank holidays
- £325 per week when supporting on-call
- 45p per mile mileage reimbursement
- A Business Parking Permit, allowing you to park more easily in the community
- Up to 50% enhancement to pay on bank holidays*
- DBS certificate paid by Excelcare*
- Contributory pension scheme
- Annual salary review
- Refer a Friend Scheme rewarding up to £500 for every person you refer*
- Comprehensive induction programme
- Employee of the month scheme- £100 for outstanding contribution
- Free learning and development, with opportunities for progression
- Terms and conditions apply
Are you passionate when it comes to delivering exceptional care and support for people cared for at home, with a drive for continued improvement and development?
If so, then this could be the right fit for you.
Please apply on-line today – we are waiting to hear from you.
Homecare Care Coordinator (Maternity Cover until March 2027) employer: Excelcare Holdings
Excelcare is an exceptional employer, offering a warm and supportive work environment at our St Georges Court Care Home in Cambridge. As a family-owned care home group with over 34 years of experience, we prioritise outstanding care and employee well-being, providing generous benefits such as 28 days of holiday, free on-site parking, and opportunities for professional growth through funded qualifications. Join us to be part of a compassionate team where your contributions truly make a difference in the lives of our residents.
StudySmarter Expert Advice🤫
We think this is how you could land Homecare Care Coordinator (Maternity Cover until March 2027)
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Excelcare Holdings.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Excelcare Holdings.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Excelcare Holdings, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Homecare Care Coordinator (Maternity Cover until March 2027)
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Excelcare Holdings.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Excelcare Holdings.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Excelcare Holdings. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Excelcare Holdings. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Excelcare Holdings
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Excelcare Holdings’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
