At a Glance
- Tasks: Lead and support the Housekeeping Team to maintain high cleanliness standards.
- Company: Excelcare, a family-owned care home group with over 34 years of experience.
- Benefits: Generous annual leave, free parking, enhanced pay on bank holidays, and funded qualifications.
- Other info: Join a welcoming team with opportunities for growth and recognition.
- Why this job: Make a real difference in residents' lives while developing your career in a supportive environment.
- Qualifications: Compassionate attitude, good communication skills, and previous housekeeping experience preferred.
The predicted salary is between 24000 - 30000 € per year.
As a Head Housekeeper at Stanley Wilson Lodge Care Home in Saffron Walden, Essex, you will be part of a compassionate and welcoming team. Along with the rest of the Housekeeping Team whose roles include cleaning and laundry duties, you would ensure that the care home is always maintained to a high standard of cleanliness and is safe, comfortable, and welcoming for the people living in our care home. Taking pride in the service you provide to the people living in our care homes will make a difference every day.
About the role:
- Supervise and support the Housekeeping Team.
- Regular cleaning rotas to ensure that bedrooms, bathrooms, and communal areas are cleaned to a high standard at all times.
- Work alongside the team as and when required to complete tasks.
- Coach and mentor the team ensuring they have the tools and training to undertake their role.
- Organise and plan staff rotas taking into consideration holidays booked and ensure that adequate team members are always on site.
- Ensure deep cleans are undertaken as required on a rota basis to include floors, soft furnishings, fixtures, fittings, windows, and walls.
- Ordering of supplies.
- Ensure cleaning equipment is safely used and kept in good working condition.
- Comply with COSHH and Infection Control Regulations.
- Engage in meaningful activities with residents as part of the role and promote independence, choice, dignity, and respect at all times.
What we are looking for from you:
- A kind, compassionate approach.
- Excellent communication and customer-facing skills.
- Ability to work independently and as part of a team.
- Good time management and organisation skills.
- Flexibility, enthusiasm, and a good sense of humour.
- An eye for detail and the ability to juggle priorities.
- Previous experience in a housekeeping role - desirable.
What we offer in return for your hard work:
- 5.6 Weeks Annual Leave.
- Free on-site parking.
- Enhanced bank holiday pay.
- Annual salary review.
- Refer a Friend Scheme rewarding £500 for every person you refer.
- DBS certificate paid by Excelcare.
- Comprehensive induction programme.
- Funded qualifications via the apprenticeship programme (where required).
- Paid uniform.
- Employee of the month - £100 for outstanding contribution.
- Team appreciation week.
If you are interested in the position, please apply online today – we look forward to hearing from you.
Head Housekeeper employer: Excelcare Holdings
Excelcare is a family-owned Care Home group with over 34 years of experience, dedicated to providing the highest standards of care in a compassionate and welcoming environment. As a Head Housekeeper at Stanley Wilson Lodge Care Home in Saffron Walden, you will not only lead a supportive team but also enjoy benefits such as enhanced bank holiday pay, funded qualifications, and a strong emphasis on employee appreciation and growth opportunities. Join us to make a meaningful difference in the lives of our residents while being part of a close-knit family atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Stanley Wilson Lodge and Excelcare. Understanding their values and how they treat their residents will help you connect with the team during your chat.
✨Tip Number 2
Show off your leadership skills! As a Head Housekeeper, you'll be leading a team. Be ready to share examples of how you've successfully managed or mentored others in the past. We want to see that you can inspire and support your team!
✨Tip Number 3
Be prepared for situational questions! Think about how you'd handle various scenarios in the care home, like managing cleaning schedules or dealing with unexpected challenges. This will show that you're ready for the role and can think on your feet.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the position and keeps you fresh in their minds.
We think you need these skills to ace Head Housekeeper
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for in a Head Housekeeper and help you tailor your application to highlight your relevant experience.
Showcase Your Experience:When filling out your application, don’t hold back on sharing your previous housekeeping experience. We want to see how your skills align with our needs, so be specific about your past roles and responsibilities that relate to this position.
Be Yourself:We’re looking for someone with a kind and compassionate approach, so let your personality shine through in your application. Share a bit about why you’re passionate about housekeeping and how you connect with residents – it’ll make your application stand out!
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Excelcare Holdings
✨Know the Care Home's Values
Before your interview, take some time to research Stanley Wilson Lodge and understand their values and mission. This will help you align your answers with what they stand for, showing that you're not just looking for any job, but that you're genuinely interested in being part of their compassionate team.
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll be supervising a team. Be prepared to discuss your previous experiences in leading or mentoring others. Share specific examples of how you've motivated your team or handled challenges, as this will demonstrate your capability to manage and inspire the housekeeping staff.
✨Highlight Your Attention to Detail
In the role of Head Housekeeper, attention to detail is crucial. During the interview, mention specific instances where your keen eye for cleanliness made a difference. Whether it’s about maintaining high standards or ensuring compliance with health regulations, make sure to illustrate your commitment to excellence.
✨Prepare Questions About the Role
Interviews are a two-way street! Prepare thoughtful questions about the housekeeping team's dynamics, the training provided, or how they handle busy periods. This shows your enthusiasm for the role and helps you gauge if the care home is the right fit for you.
