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- Tasks: Manage care packages and coordinate care workers to ensure top-notch service delivery.
- Company: Established Homecare Service in the vibrant Tower Hamlets area.
- Benefits: Up to £30k salary, 28 days holiday, and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your career in care.
- Qualifications: Experience in home care and strong communication skills are essential.
- Other info: Dynamic role with opportunities for professional growth and training.
The predicted salary is between 21600 - 36000 £ per year.
We have a fabulous opportunity for a Care Coordinator to join our well-established Homecare Service covering the vibrant Tower Hamlets area of East London. You will need to have experience within a Home Care setting as a Care Coordinator and be passionate about providing the highest quality care to our service users.
What you can expect:
- Salary: Up to £30k (depending on experience)
- Working hours: 8:30am - 5:00pm, Monday to Friday, plus on call as per the rota every 6 or 7 weeks.
Main responsibilities as Homecare Care Coordinator:
- Proactively managing new care package referrals.
- The allocation of Homecare care workers' rotas and workloads on the electronic management system.
- Matching care workers to service users based on care need, skills, experience, and personalities.
- Maintaining effective links and communication with local authority teams, care workers, service users, relatives, and other relevant stakeholders.
- Following up on any concerns raised by care workers and liaising/referring to appropriate professionals, including GPs, OTs, and DNs.
- Ensuring care workers are appropriately trained and able to carry out their duties and responsibilities effectively and sensitively.
- Maintaining efficient administrative systems and records.
- Implementing and monitoring all care packages and care plans as detailed within individual service agreements.
- Recording and reporting any complaints whilst ensuring that all quality standards, complaints, and comments are dealt with promptly.
- Dealing with emergencies arising from the service.
- Managing the homecare service and staff in accordance with the organisation's aims and objectives, policies, and procedures.
- Assisting in reviews of all Homecare care worker inductions and training needs on a regular basis to meet the annual training requirements.
- Monitoring and recording absence for allocated staff.
- Carrying out regular supervision and monitoring of Homecare care workers in line with the service's registration requirements.
- Providing an emergency 'On Call' service as per rota.
- Undertaking quality assurance processes, including telephone monitoring calls and care record audits.
About you:
- Previous experience working as a Care Coordinator is a desirable requirement or considerable experience within Home Care.
- Understanding of CQC regulations and requirements.
- Excellent IT skills and competency in Microsoft Office packages as well as databases or people rostering systems.
- Possess excellent verbal and written communication skills with an eye for detail ensuring accuracy of data.
- Ability to work under pressure with changing demands that require you to be responsive and flexible.
- Excellent people skills with the ability to provide an exceptional level of service.
- Experience of prioritising tasks and meeting deadlines without compromising accuracy.
Benefits of joining us as Homecare Care Coordinator: 28 Days holiday including...
Homecare Care Coordinator in England employer: Excelcare Holdings
Contact Detail:
Excelcare Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homecare Care Coordinator in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the home care sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their mission of providing top-notch care. Show them you're not just another candidate, but someone who genuinely cares about making a difference.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your past experiences as a Care Coordinator and how they’ve prepared you for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Homecare Care Coordinator in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Homecare Care Coordinator role. Highlight your experience in home care settings and any relevant skills that match the job description. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for providing quality care and how your previous experiences have prepared you for this role. Let us know why you're excited about joining our team in Tower Hamlets.
Showcase Your Communication Skills: Since excellent communication is key in this role, make sure your application reflects your verbal and written skills. Use clear language and check for any typos or errors – we love attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re tech-savvy, which is a bonus for this role!
How to prepare for a job interview at Excelcare Holdings
✨Know Your Stuff
Make sure you brush up on your knowledge of CQC regulations and home care practices. Being able to discuss these confidently will show that you're serious about the role and understand the industry.
✨Showcase Your People Skills
As a Care Coordinator, you'll be working with various stakeholders. Prepare examples of how you've effectively communicated with care workers, service users, and local authorities in the past. This will highlight your ability to build relationships.
✨Demonstrate Flexibility
The job requires you to handle changing demands and emergencies. Think of situations where you've successfully adapted to unexpected challenges and be ready to share those stories during the interview.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
