At a Glance
- Tasks: Inspect and improve care quality across nursing homes, ensuring compliance and outstanding service.
- Company: Excelcare, a leading nursing and care provider with over 34 years of experience.
- Benefits: Competitive salary of £61,200 plus £5,000 car allowance and 25 days annual leave.
- Other info: Dynamic role with travel opportunities and a supportive team environment.
- Why this job: Make a real difference in the lives of residents while advancing your career in care quality.
- Qualifications: NMC registration or nursing qualification, auditing experience, and strong communication skills.
The predicted salary is between 50000 - 72000 £ per year.
Excelcare are a privately owned nursing and care provider operating for over 34 years, with our Support Office based in the heart of Bromley, Kent. In order to continually provide outstanding care to the people living in our homes, we have an opportunity for a Care Quality Improvement Inspector to join the Care Quality Governance Team who are based in Bromley. We operate 30 nursing and care homes across four regions - London, Milton Keynes, Essex and Cambridge; therefore, the portfolio is based in the South. The role is groupwide and the focus will be on inspecting homes in all areas to mirror CQC's current inspection protocols and continually improve our performance.
What you can expect:
- £61,200 plus a £5,000 Car Allowance
- Mon-Fri - 9.00am-5.30pm
Role and Responsibilities:
- Conduct a detailed suite of audits and inspections, evaluating outcomes and performance against Key Performance targets and CQC Quality statements.
- Develop action plans to deliver sustained improvements against identified actions.
- Report to the Director of Care Quality Governance regarding the monitoring and progress of Service Improvement Plans and report any non-compliance/insufficient action from the Care Home teams.
- Assist in agreeing on standardisation of documentation and best practice.
- Participate in Governance Meetings.
- Attend meetings as required to present audit results and discuss actions to address underperformance and improvements required.
- Assist the Company with the development of care related Policies and Procedures.
Skills and experience:
- Active Registration with the NMC or nurse qualified with a Lapsed PIN desirable not essential.
- Experience of working as a Registered Manager in a care home environment.
- NVQ 4/5 Leadership in Care or similar qualification preferable.
- Auditing experience in a clinical and care home environment.
- Experience of working with health and social care industry regulators is preferred.
- Collaborative and supportive working with Operations Teams throughout the homes to ensure we achieve outcomes required and continually strive for Outstanding services.
- Experience of Multi site working and flexibility to travel as required - car driver is essential.
- Must have experience of using electronic compliance systems.
- Ability to stay calm and thrive in a fast-paced work environment.
- Self-disciplined to meet team deadlines.
- Attention to detail, thoroughness and accuracy.
- High level of Integrity and exceptional interpersonal skills.
- Exceptional presentation, written and verbal communication skills.
- Excellent research and analytical skills.
The role will involve regular travel and overnight stays as required - expenses will be re-imbursed.
What we offer in return for your hard work: 25 Days annual leave plus
Care Quality Improvement Inspector in England employer: Excelcare Holdings
Excelcare is an exceptional employer, offering a supportive and collaborative work culture that prioritises the well-being of both employees and residents. With a focus on continuous improvement and professional development, our Care Quality Improvement Inspector role provides opportunities for meaningful contributions to care quality across our 30 nursing and care homes. Located in Bromley, Kent, we offer competitive salaries, generous benefits including a car allowance, and a commitment to fostering employee growth within a dynamic and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Care Quality Improvement Inspector in England
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those who work at Excelcare. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for interviews by brushing up on CQC inspection protocols. Show us you know your stuff and can hit the ground running in the Care Quality Improvement Inspector role.
✨Tip Number 3
Don’t just wait for job openings; be proactive! Keep an eye on our website and apply directly when you see a role that fits. We love seeing enthusiastic candidates!
✨Tip Number 4
Showcase your auditing experience! Bring examples of how you've improved care quality in past roles. We want to see your impact and how you can help us achieve outstanding services.
We think you need these skills to ace Care Quality Improvement Inspector in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Care Quality Improvement Inspector role. Highlight relevant experience, especially in auditing and care management, and don’t forget to showcase your qualifications like NVQ 4/5 Leadership in Care.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving care quality and how your skills align with our mission at Excelcare. Keep it concise but impactful!
Showcase Your Skills:In your application, be sure to highlight your exceptional communication skills and attention to detail. These are key for the role, so give examples of how you've used these skills in past positions.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Excelcare Holdings
✨Know Your Stuff
Make sure you’re familiar with the CQC inspection protocols and Excelcare’s approach to care quality. Brush up on relevant legislation and best practices in the care sector, as this will show your commitment and understanding of the role.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your auditing experience and how you've successfully implemented improvements. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Insightful Questions
Think of questions that reflect your interest in the company and the role. For instance, ask about the current challenges they face in maintaining care quality or how they measure success in their homes. This shows you’re engaged and proactive.
✨Demonstrate Your Soft Skills
Highlight your interpersonal skills and ability to work collaboratively with teams. Share examples of how you’ve effectively communicated with various stakeholders, as this is crucial for a role that involves governance meetings and reporting.
