At a Glance
- Tasks: Lead a dynamic Homecare team and ensure outstanding care delivery.
- Company: Excelcare Homecare, a compassionate and established service provider.
- Benefits: Up to £70k salary, 33 days leave, and ongoing professional development.
- Other info: Supportive environment with opportunities for career advancement.
- Why this job: Make a real difference in people's lives while growing your leadership skills.
- Qualifications: Experience as a Registered Manager and knowledge of CQC regulations required.
The predicted salary is between 65000 - 70000 € per year.
Location: Tower Hamlets
Salary: Up to £70k dependant upon experience
Office based - Monday to Friday 8:30am – 5:00pm
Excelcare Homecare are recruiting a compassionate, resilient and dynamic Registered Manager to lead our well-established Homecare team, covering Tower Hamlets in London. Reporting to the Chief Operating Officer, you will have considerable experience and understanding of Homecare operations at Registered Manager level with sound knowledge of CQC Regulations, legislation and a passion to deliver outstanding care to our service users every day.
About the Role
Our Homecare service is currently delivering approximately 6,500 hours of care per week and as the Registered Manager you will be responsible for overseeing governance, quality, and regulatory compliance across the business.
Key Responsibilities
- Act as the CQC-registered individual for the service, ensuring full compliance with all regulatory requirements
- Establish strong, professional relationships with all stakeholders including service users, their families, local authority, hospitals, commissioning teams, district nurses, therapists and GP’s.
- Lead on safeguarding, incidents, complaints, and quality assurance monitoring.
- Raising, reporting, responding and investigation of complaints, concerns and feedback received through the correct channels in line with company policies and procedures.
- Drive a culture of safe, effective, and person-centred care across the service
- Maintain oversight of audits, care standards, and ensure inspection readiness
- Monitor service performance, identifying risks and implementing improvements
- Ensure robust governance frameworks are embedded
- Provide leadership and strategic direction to the wider management team
- Report writing including governance and data updates.
Your Team
You will oversee a well-defined and scalable branch model, including:
- An established Management team.
- A team of branch-based Care Coordinators handling scheduling and capacity, carer availability management and package amendments
- Community Care Coordinators responsible for consultations, spot checks, supervisions & appraisals and competency checks
- Branch administrative support to manage all administration and compliance processes
This structure ensures the Registered Manager can focus on leadership, quality, and business growth.
About You
- Proven experience as a Registered Manager within Homecare
- Level 5 Diploma in Health & Social Care (or working towards)
- Strong working knowledge of CQC regulations, inspections, and quality frameworks
- Demonstrated ability to lead large teams and services at scale
- Confident in managing safeguarding, complaints, and risk.
- Strong leadership presence with the ability to influence and develop teams
- Commercial awareness and understanding of service growth and sustainability
What We Offer
- A clearly defined leadership role with operational support in place
- Opportunity to lead a large, high-impact service
- Supportive senior leadership and infrastructure
- Ongoing professional development
Benefits of joining us
- 33 days Annual Leave (Including bank Holidays)
- Working with a well-established and hard-working team
- DBS Certificate paid for by Excelcare*
- Contributory Pension Scheme
- Annual Salary Review
- Discretionary annual bonus
- Comprehensive Induction Programme
- Refer a Friend Scheme rewarding up to £500 for every person you refer.
- Team Appreciation Days and company events
Are you passionate when it comes to delivering exceptional care and support for the people we care for at home, with a drive for continued improvement and development? If so, then this could be the right fit for you. Please apply on-line today – we are waiting to hear from you.
Registered Manager - Homecare Service in Dover employer: Excelcare Holdings
Excelcare Homecare is an exceptional employer, offering a supportive and dynamic work environment in Tower Hamlets. With a focus on professional development, a clearly defined leadership role, and a commitment to delivering outstanding care, employees benefit from generous annual leave, ongoing training, and a collaborative team culture that values each member's contributions. Join us to make a meaningful impact in the lives of our service users while enjoying a rewarding career in homecare.
StudySmarter Expert Advice🤫
We think this is how you could land Registered Manager - Homecare Service in Dover
✨Tip Number 1
Network like a pro! Reach out to your connections in the homecare sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to care and be ready to discuss how your experience aligns with their mission. Show them you're not just looking for any job, but that you genuinely want to be part of their team.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable talking about your past experiences, especially those that highlight your leadership and compliance knowledge. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that Registered Manager role!
We think you need these skills to ace Registered Manager - Homecare Service in Dover
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in homecare management. We want to see how your skills align with the role of Registered Manager, so don’t hold back on showcasing your relevant achievements!
Showcase Your Passion:Let your enthusiasm for delivering outstanding care shine through in your application. We’re looking for someone who’s not just qualified but also genuinely passionate about improving the lives of service users.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key experiences and qualifications stand out without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Excelcare Holdings
✨Know Your CQC Regulations
Make sure you brush up on your knowledge of CQC regulations and compliance standards. Being able to discuss these confidently will show that you understand the core responsibilities of a Registered Manager and are ready to lead with authority.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you influenced positive change or improved care quality. This will demonstrate your capability to manage and inspire your team effectively.
✨Build Rapport with Stakeholders
Think about how you would establish strong relationships with service users, families, and local authorities. Be ready to share your strategies for effective communication and collaboration, as this is crucial for the role.
✨Prepare for Scenario Questions
Anticipate questions about handling complaints, safeguarding issues, or quality assurance challenges. Prepare structured responses that highlight your problem-solving skills and commitment to person-centred care.
