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- Tasks: Lead a dynamic Homecare team and ensure outstanding care delivery.
- Company: Excelcare Homecare, a compassionate and established service provider.
- Benefits: 33 days annual leave, pension scheme, and ongoing professional development.
- Other info: Enjoy a supportive environment with opportunities for career growth.
- Why this job: Make a real difference in people's lives while growing your leadership skills.
- Qualifications: Experience as a Registered Manager and knowledge of CQC regulations required.
The predicted salary is between 40000 - 50000 £ per year.
Excelcare Homecare are recruiting a compassionate, resilient and dynamic Registered Manager to lead our well-established Homecare team, covering Tower Hamlets in London.
Reporting to the Chief Operating Officer, you will have considerable experience and understanding of Homecare operations at Registered Manager level with sound knowledge of CQC Regulations, legislation and a passion to deliver outstanding care to our service users every day. Our Homecare service is currently delivering approximately 6,500 hours of care per week and as the Registered Manager you will be responsible for overseeing governance, quality, and regulatory compliance across the business.
- Act as the CQC-registered individual for the service, ensuring full compliance with all regulatory requirements.
- Establish strong, professional relationships with all stakeholders including service users, their families, local authority, hospitals, commissioning teams, district nurses, therapists and GPs.
- Lead on safeguarding, incidents, complaints, and quality assurance monitoring.
- Raising, reporting, responding and investigation of complaints, concerns and feedback received through the correct channels in line with company policies and procedures.
- Drive a culture of safe, effective, and person-centred care across the service.
- Maintain oversight of audits, care standards, and ensure inspection readiness.
- Monitor service performance, identifying risks and implementing improvements.
- Ensure robust governance frameworks are embedded.
- Provide leadership and strategic direction to the wider management team.
- Report writing including governance and data updates.
An established Management team includes:
- A team of branch-based Care Coordinators handling scheduling and capacity, carer availability management and package amendments.
- Community Care Coordinators responsible for consultations, spot checks, supervisions & appraisals and competency checks.
- Branch administrative support to manage all administration and compliance processes.
This structure ensures the Registered Manager can focus on leadership, quality, and business growth.
Requirements:
- Proven experience as a Registered Manager within Homecare.
- Level 5 Diploma in Health & Social Care (or working towards).
- Strong working knowledge of CQC regulations, inspections, and quality frameworks.
- Demonstrated ability to lead large teams and services at scale.
- Confident in managing safeguarding, complaints, and risk.
- Commercial awareness and understanding of service growth and sustainability.
Benefits:
- A clearly defined leadership role with operational support in place.
- Opportunity to lead a large, high-impact service.
- Ongoing professional development.
- 33 days Annual Leave (Including bank Holidays).
- DBS Certificate paid for by Excelcare.
- Contributory Pension Scheme.
- Annual Salary Review.
- Discretionary annual bonus.
- Refer a Friend Scheme rewarding up to £500 for every person you refer.
- Team Appreciation Days and company events.
Are you passionate when it comes to delivering exceptional care and support for the people we care for at home, with a drive for continued improvement and development?
Locations
Registered Manager - Homecare Service in Dover, Kent employer: Excelcare Holdings
Contact Detail:
Excelcare Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registered Manager - Homecare Service in Dover, Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the homecare sector, attend local events, and join relevant online groups. The more people you know, the better your chances of hearing about job openings before they even hit the market.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to care and compliance, and be ready to discuss how your experience aligns with their mission. We want to see your passion for delivering outstanding care shine through!
✨Tip Number 3
Showcase your leadership skills! Be prepared to share examples of how you've successfully managed teams and improved service quality in your previous roles. We love candidates who can demonstrate their ability to drive a culture of safe, effective, and person-centred care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who are ready to make a difference in the homecare sector.
We think you need these skills to ace Registered Manager - Homecare Service in Dover, Kent
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for delivering outstanding care shine through. We want to see how much you care about making a difference in people's lives, so share your experiences and motivations that drive you in this field.
Know Your Stuff: Make sure you highlight your understanding of CQC regulations and homecare operations. We’re looking for someone who knows the ins and outs of the industry, so don’t hold back on showcasing your expertise in your written application.
Tailor Your Application: Take the time to tailor your application specifically for the Registered Manager role. We appreciate when candidates align their skills and experiences with what we’re looking for, so make it clear how you fit the bill!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Excelcare!
How to prepare for a job interview at Excelcare Holdings
✨Know Your CQC Regulations
Make sure you brush up on your knowledge of CQC regulations and compliance standards. Being able to discuss these confidently will show that you understand the core responsibilities of a Registered Manager and are ready to ensure quality care.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you drove improvements or handled challenges effectively. This will demonstrate your capability to lead a large, high-impact service.
✨Build Rapport with Stakeholders
Think about how you would establish strong relationships with service users, families, and local authorities. Be ready to discuss your approach to communication and collaboration, as this is key in a homecare setting.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios, such as handling complaints or safeguarding issues. Practise your responses to these types of questions so you can showcase your problem-solving skills and commitment to person-centred care.