At a Glance
- Tasks: Manage admin tasks to ensure smooth operations in a caring environment.
- Company: Join a family-owned care home with over 34 years of experience.
- Benefits: Competitive salary, 28 days holiday, and supportive team culture.
- Why this job: Make a real difference in residents' lives while developing your skills.
- Qualifications: Intermediate IT skills and excellent customer service abilities required.
- Other info: Dynamic role with opportunities for personal growth and meaningful engagement.
The predicted salary is between 30000 - 31000 £ per year.
We have an opportunity for a well organised, dynamic Administrator to join our friendly team at Sherrell Care Home in Chigwell, Essex. Your dedication, reliability and support will make a difference to the smooth running of the home every day. Excelcare is a family-owned care home group established for over 34 years. We provide the highest standards of care to older people with a range of needs including dementia, physical disabilities, and mental health issues. Outstanding care is central to everything we do.
By joining us you will become one of the ‘family’ and in return for your dedication and hard work you can expect:
- Salary: £30,490.00
- Hours: Monday – Friday, 8am-5pm, 45 hours per week (minus 1 hour lunch)
About the role:
- To implement and maintain effective administration systems.
- To provide administrative support including Petty Cash, Banking, Invoices and Ordering.
- Processing Timesheets to ensure that team members are paid correctly and in a timely manner.
- Supporting at meetings, taking minutes and notes as required.
- Assist the Home Manager in daily, weekly reporting as required for the Senior Management Team and other stakeholders.
- Assisting the Home Manager to ensure that people moving into the care home have a timely, empathic, and welcoming admission.
- Supporting with discharge reporting and documentation when people leave the home.
- Answering the telephone and welcoming visitors.
- To support with the administration of recruitment, training, and supervision for team members.
- Record and report staff absence/sickness.
- To maintain and implement the organisations administrative policies and procedures.
- To attend team meetings and training for self-development as required for the role.
You will make a difference every day by engaging in meaningful activities with residents as well as promoting independence, choice, dignity, and respect always.
What we are looking for from you:
- Intermediate IT skills including the use of Word, Excel, and Outlook.
- Experience of Minute Taking would be beneficial.
- Excellent customer facing skills.
- Experience working in a varied, fast-paced environment.
- Accurate and concise verbal and written skills.
- Eligibility to work in the UK.
- GCSEs in English and Maths or equivalent.
What we offer in return for your hard work:
- 28 Days holiday including...
Care Home Administrator in Chigwell employer: Excelcare Holdings
Contact Detail:
Excelcare Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Home Administrator in Chigwell
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those connected to Sherrell Care Home. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills match what they’re looking for, especially around admin tasks and customer service. We want you to shine!
✨Tip Number 3
Show your passion for care! During interviews, share why you want to work in a care home and how you can contribute to making residents feel valued and respected. It’s all about that personal touch!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Care Home Administrator in Chigwell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your admin skills, especially with IT tools like Word and Excel, to show us you’re the right fit for our team.
Craft a Personal Cover Letter: Use your cover letter to tell us why you want to join our family at Sherrell Care Home. Share your passion for providing outstanding care and how your previous experiences make you a great candidate for this role.
Showcase Your Communication Skills: Since you'll be dealing with residents and team members, it’s important to demonstrate your excellent verbal and written communication skills. Use clear and concise language in your application to reflect this.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Excelcare Holdings
✨Know Your Stuff
Before the interview, make sure you understand the role of a Care Home Administrator inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like managing petty cash and processing timesheets. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your intermediate IT skills, especially with Word, Excel, and Outlook. Be ready to discuss specific examples of how you've used these tools in previous roles. If you have experience with minute-taking, don’t forget to mention it – it could give you an edge!
✨Demonstrate Empathy
Since this role involves working closely with residents, it's crucial to convey your understanding of their needs. Share experiences where you've shown empathy or provided excellent customer service. This will resonate well with the interviewers, as outstanding care is central to their mission.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows that you're not just interested in the job, but also in being a part of their family-oriented culture.