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- Tasks: Conduct quality audits and improve care home performance across multiple locations.
- Company: Excelcare is a family-run nursing and care provider with over 34 years of experience.
- Benefits: Enjoy £61,200 salary, £5,000 car allowance, 25 days holiday, and funded qualifications.
- Why this job: Join a supportive team focused on delivering outstanding care and making a real impact.
- Qualifications: NMC registration or nursing qualification preferred; auditing experience in care homes is essential.
- Other info: Regular travel required; must be a car driver.
The predicted salary is between 36720 - 61080 £ per year.
Excelcare are a privately owned nursing and care provider with our Support Office based in the heart of Bromley, Kent. We are a family-run business and have been operating for over 34 years. In order to continually provide outstanding care to the people living in our homes, we have an opportunity for a Care Home Quality Auditor to join the Care Quality & Governance Team who are based in Bromley.
We operate 31 nursing and care homes across four regions - London, Milton Keynes, Essex, and Cambridge; therefore, the portfolio is based in the South. The role is groupwide, and the main focus will be on auditing and inspecting homes in all areas to mirror CQC's current inspection protocols and continually improve our performance.
What you can expect:
- £61,200 plus a £5,000 Car Allowance
- Mon-Fri - 9.00am-5.30pm
Role and Responsibilities:
- Conduct a detailed suite of quality audits of each Care Home, evaluating outcomes and performance against Key Performance targets and CQC KLOEs.
- Develop action plans to deliver sustained improvements against identified actions.
- Report to the Director of Care Quality & Governance regarding the monitoring and progress of Service Improvement Plans and report any non-compliance/insufficient action from the Care Home teams.
- Assist in agreeing on standardisation of documentation and best practice.
- Participate in Governance Meetings.
- Attend meetings as required to present audit results and discuss actions to address underperformance and improvements required.
- Assist the Company with the development of care-related Policies and Procedures.
Skills and experience:
- Active Registration with the NMC or nurse qualified with a lapsed PIN desirable but not essential.
- NVQ 4/5 Leadership in Care or similar qualification preferable.
- Auditing experience in a clinical and care home environment.
- Experience of working with health and social care industry regulators is preferred.
- Collaborative and supportive working with Operations Teams throughout the homes to ensure we achieve outcomes required and continually strive for 'Outstanding' services.
- Experience of multi-site working and flexibility to travel as required - car driver is essential.
- Must have experience of using an electronic compliance system.
- Ability to stay calm and thrive in a fast-paced work environment.
- Self-disciplined to meet team deadlines.
- Attention to detail, thoroughness, and accuracy.
- High level of integrity and exceptional interpersonal skills.
- Exceptional presentation, written, and verbal communication skills.
- Excellent research and analytical skills.
- The role will involve regular travel and overnight stays as required.
What we offer in return for your hard work:
- 25 Days holiday including bank holidays
- Contributory pension scheme
- Refer a Friend Scheme rewarding £500 for every person you refer*
- DBS certificate (criminal records check) paid for by Excelcare*
- Comprehensive induction programme
- Funded qualifications via the apprenticeship programme (for self-development)
- Employee of the month - £100 for outstanding contribution
- Regular company events
If you have the necessary skills and experience and want to be part of the Excelcare 'family', then please apply today. We look forward to hearing from you.
Care Home Quality Auditor employer: Excelcare Holdings
Contact Detail:
Excelcare Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Home Quality Auditor
✨Tip Number 1
Familiarise yourself with the Care Quality Commission (CQC) inspection protocols. Understanding these guidelines will not only help you in your role but also demonstrate your commitment to quality care during interviews.
✨Tip Number 2
Network with professionals in the health and social care sector. Attend relevant events or join online forums to connect with others who may provide insights or even referrals for the Care Home Quality Auditor position.
✨Tip Number 3
Prepare to discuss your auditing experience in detail. Be ready to share specific examples of how you've improved care quality in previous roles, as this will highlight your suitability for the position.
✨Tip Number 4
Showcase your ability to work collaboratively with operations teams. Think of instances where you've successfully partnered with others to achieve common goals, as this is crucial for the Care Home Quality Auditor role.
We think you need these skills to ace Care Home Quality Auditor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in auditing and care home environments. Emphasise any qualifications like NVQ 4/5 Leadership in Care and your active registration with the NMC, if applicable.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for quality care and your understanding of CQC inspection protocols. Mention specific experiences where you've contributed to service improvements or compliance in previous roles.
Highlight Key Skills: In your application, focus on skills such as attention to detail, analytical abilities, and exceptional communication skills. Provide examples of how you've used these skills in past positions to achieve positive outcomes.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at Excelcare Holdings
✨Know Your Auditing Standards
Familiarise yourself with the Care Quality Commission (CQC) inspection protocols and key performance indicators. Being able to discuss these in detail will show your understanding of the role and its importance in maintaining high standards of care.
✨Demonstrate Your Collaborative Skills
Prepare examples of how you've worked effectively with teams in previous roles. Highlight your ability to support operations teams and drive improvements, as this is crucial for the Care Home Quality Auditor position.
✨Showcase Your Attention to Detail
Be ready to discuss specific instances where your attention to detail has led to successful outcomes. This role requires thoroughness and accuracy, so demonstrating this skill will be key during your interview.
✨Prepare for Scenario Questions
Anticipate questions that may ask how you would handle specific auditing scenarios or challenges in a care home setting. Practising your responses will help you articulate your thought process and problem-solving abilities effectively.
