Care Home Internal Auditor

Care Home Internal Auditor – £61,200 plus 5k car allowance

Excelcare are a privately owned nursing and care provider with our Support Office based in the heart of Bromley, Kent. We are a family-run business and have been operating for over 34 years. In order to continually provide outstanding care to the people living in our homes we have an opportunity for a Care Home Internal Auditor to join the Care Quality & Governance Team who are based in Bromley.

We operate 30 nursing and care homes across four regions – London, Milton Keynes, Essex and Cambridge therefore the portfolio is based in the South. The role is groupwide and the main focus will be on auditing and inspecting homes in all areas to mirror CQC’s current inspection protocols and continually improve our performance.

What you can expect:

• £61,200 plus a £5,000 Car Allowance

• Mon-Fri – 9.00am-5.30pm

What we offer in return for your hard work:

• 25 Days holiday including bank holidays

• Contributory pension scheme

• Refer a Friend Scheme rewarding £500 for every person you refer*

• DBS certificate (criminal records check) paid for by Excelcare*

• Comprehensive induction programme

• Funded qualifications via the apprenticeship programme (for self-development)

• Employee of the month – £100 for outstanding contribution

• Regular company events

Role and Responsibilities of Care Home Internal Auditor:

• Conduct a detailed suite of quality audits of each Care Home, evaluating outcomes and performance against Key Performance targets and CQC KLOEs.

• Develop action plans to deliver sustained improvements against identified actions.

• Report to the Director of Care Quality & Governance with regard to the monitoring and progress of Service Improvement Plans and report any non-compliance/insufficient action from the Care Home teams.

• Assist in agreeing on standardisation of documentation and best practice.

• Participate in Governance Meetings.

• Attend meetings as required to present audit results and discuss actions to address underperformance and improvements required.

• Assist the Company with the development of care related Policies and Procedures.

Skills and experience:

• Active Registration with the NMC or nurse qualified with a Lapsed PIN desirable but not essential.

• NVQ 4/5 Leadership in Care or similar qualification preferable.

• Auditing experience in a clinical and care home environment.

• Experience of working with health and social care industry regulators is preferred.

• Collaborative and supportive working with Operations Teams throughout the homes to ensure we achieve outcomes required and continually strive for ‘Outstanding’ services.

• Experience of Multi site working and flexibility to travel as required – car driver is essential.

• Must have experience of using electronic compliance system.

• Ability to stay calm and thrive in a fast-paced work environment.

• Self-disciplined to meet team deadlines.

• Attention to detail, thoroughness and accuracy.

• High level of Integrity and exceptional interpersonal skills.

• Exceptional presentation, written and verbal communication skills.

• Excellent research and analytical skills.

• The role will involve regular travel and overnight stays as required.

If you have the necessary skills and experience and want to be part of the Excelcare ‘family’ then please apply today. We look forward to hearing from you.