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- Tasks: Ensure homes are maintained to high standards and provide a safe environment for residents.
- Company: Excelcare, a family-owned care home group with over 34 years of experience.
- Benefits: 28 days holiday, free parking, annual salary review, and funded qualifications.
- Why this job: Join a supportive team and make a real difference in people's lives.
- Qualifications: Experience in maintenance roles and a full UK driving licence required.
- Other info: Dynamic work environment with opportunities for personal development and team appreciation.
The predicted salary is between 30000 - 30000 £ per year.
We have an opportunity for a Maintenance Operative to work across two homes in Harlow and South Benfleet. As a Maintenance Operative, you should be a general all-rounder with excellent attention to detail, a positive can-do attitude who enjoys working in a client-facing role and can offer a great customer experience. You will form part of the Regional maintenance team who support the 11 homes throughout the Essex region.
Excelcare is a family-owned Care Home group established for over 34 years. We provide the highest standards of care to older people with a range of needs including dementia, physical disabilities, and mental health issues. By joining us you will become one of the ‘family’ and in return for your dedication and hard work you can expect:
- Salary: £30,595
- Hours: 45 hours a week from 8am – 5pm, Monday to Friday.
- There will be on-call shared between the maintenance team on a rota.
To apply for this role you will need a full UK driving licence as well as your own vehicle.
Responsibilities:
- Ensure the premises and grounds are maintained to a high standard and provide the people living in our care homes a safe, comfortable, and pleasant environment.
- Maintain all records in accordance with company policies, procedures, and guidelines.
- Carry out routine checks and inspections as required and report on this and any issues (e.g., LOLER testing).
- Adhere to Company policies and procedures paying particular attention to health and safety and fire policies.
- Be aware of legislation with regards to property and facilities to ensure works are compliant at completion.
- Support with the induction of new team members as required to ensure they have the necessary skill and knowledge to perform their role.
- Always maintain confidentiality.
- Ordering and checking of stock when delivered.
- Work with the Home Manager, Teams and the people living in our homes.
- Carry out any additional duties as requested.
- As we operate seven days a week, there is an on-call rota to support the homes in emergency situations during the evenings and weekends; however, call outs are paid. This is shared between the maintenance team.
- Undertake any additional training and development that would be beneficial for your own self-development.
Qualifications:
- Previous experience in a handy person/maintenance/painting and decorating/gardening role.
- Your own basic tools; however, all materials will be provided.
- A full driving licence for use in the UK is essential as well as your own vehicle as there will be a need to travel to other homes in the region for projects or emergencies if required. Mileage will be paid via expenses.
- Basic computer knowledge.
- Excellent customer service and communication skills.
- Completion of an enhanced DBS (Criminal Records Check) as you would be working in the home of vulnerable adults.
Benefits:
- 28 Days holiday including bank holidays.
- Free onsite parking.
- Enhanced bank holiday pay.
- Annual salary review.
- Refer a Friend Scheme rewarding £500 for every person you refer.
- DBS certificate paid by Excelcare.
- Comprehensive induction programme.
- Funded qualifications via the apprenticeship programme (where required).
- Paid uniform.
- Employee of the month £100 for outstanding contribution.
- Team appreciation week.
If you are interested in the position, please apply online today – we look forward to hearing from you.
Maintenance Operative in Brighton employer: Excelcare Holdings
Contact Detail:
Excelcare Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Operative in Brighton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Excelcare. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills as a Maintenance Operative can enhance the customer experience in their care homes.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your positive can-do attitude shine through. They want someone who can connect with the team and the residents, so don’t be afraid to be yourself.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Maintenance Operative in Brighton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your positive can-do attitude aligns with our values.
Tailor Your Experience: Make sure to highlight your relevant experience in maintenance or handy work. We’re looking for someone who can maintain high standards, so share specific examples of how you've done this in previous roles.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Excelcare Holdings
✨Know Your Stuff
Before the interview, brush up on your maintenance skills and knowledge. Familiarise yourself with common tasks like Loler testing and general upkeep. This will show that you’re not just a handy person but someone who understands the importance of maintaining a safe and pleasant environment.
✨Show Off Your Customer Service Skills
Since this role involves client-facing interactions, be ready to discuss how you’ve provided excellent customer service in the past. Think of specific examples where you went above and beyond to ensure satisfaction, as this will highlight your positive can-do attitude.
✨Be Prepared for Scenario Questions
Expect questions about how you would handle specific situations, like an emergency call-out or dealing with a difficult resident. Practise your responses to these scenarios so you can demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
