Hotel Administrative Assistant
Hotel Administrative Assistant

Hotel Administrative Assistant

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support hotel operations with admin tasks, data entry, and report preparation.
  • Company: Join Excel Winner, a leader in transforming Nine Elms and creating vibrant communities.
  • Benefits: Enjoy a competitive salary, Monday to Friday hours, and a dynamic work environment.
  • Why this job: Be part of a major regeneration project while developing your skills in a supportive team.
  • Qualifications: Experience in hotel operations and proficiency in English are essential; Chinese is a bonus.
  • Other info: Flexible role adapting to company needs; perfect for those eager to grow in hospitality.

The predicted salary is between 28800 - 43200 £ per year.

Location: Nine Elms, SW London

Department: One Project Team

Employment Type: Permanent

Salary: Competitive Market Rate Package

Hours: 9:00 – 18:00 Monday – Friday

About Us: Established in 2017, Excel Winner is leading the Thames City project in Nine Elms, part of Europe's largest regeneration initiative. We aim to transform the Vauxhall, Nine Elms, and Battersea Opportunity Area by introducing new homes, creating jobs, and developing biodiverse green spaces.

Summary of the Job: We are seeking an Administrative Assistant with experience in hotel operations to support daily property operations through administrative and coordination tasks. Proficiency in English is required. Fluency in Chinese is a plus.

Job Responsibilities:

  • Assist with data entry and document organization related to hotel operations.
  • Support preparation of reports, presentations, and operational materials.
  • Coordinate meeting schedules and manage team calendars.
  • Handle communications and correspondence in English and Chinese (as applicable).
  • Maintain digital and paper filing systems with proper categorization and traceability.
  • Provide general administrative support, including office supply procurement, guest reception, and payment processing.

Job Requirements:

  • Previous operations experience in a hotel environment is required.
  • Ability to read and interpret hotel Profit & Loss (P&L) statements is required.
  • Solid understanding of key hotel performance metrics including OCC, ADR, RevPAR.
  • Familiarity with market benchmarking tools such as MPI, AGI, RGI, and ability to interpret them to support business performance analysis.
  • Strong organizational and communication skills.
  • Fluency in Chinese is a plus; proficiency in English is required.
  • Familiarity with Microsoft Office Suite.

Please Note: The duties and responsibilities listed in this job description are not exhaustive. The role may require the post holder to undertake additional tasks within the general scope of the position. Such duties should not fundamentally alter the nature of the role. This job description is intended to adapt to the evolving demands of company objectives and priorities.

How to apply: If you are a motivated professional with the skills and experience to thrive in this role, we encourage you to apply by submitting your updated CV directly through LinkedIn job post.

Hotel Administrative Assistant employer: Excel Winner

Excel Winner is an exceptional employer, offering a dynamic work environment in the heart of Nine Elms, where you can contribute to one of Europe's largest regeneration projects. With a focus on employee growth and development, we provide competitive salaries, a supportive team culture, and opportunities to engage in meaningful work that impacts the community. Join us to be part of a forward-thinking company that values innovation and collaboration.
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Contact Detail:

Excel Winner Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel Administrative Assistant

✨Tip Number 1

Familiarise yourself with the specific hotel operations and metrics mentioned in the job description, such as Profit & Loss statements and key performance indicators. This knowledge will help you demonstrate your understanding of the role during any interviews.

✨Tip Number 2

If you have experience with market benchmarking tools like MPI, AGI, or RGI, be prepared to discuss how you've used them in past roles. Highlighting this experience can set you apart from other candidates.

✨Tip Number 3

Since fluency in Chinese is a plus, if you speak it, practice discussing your previous experiences in both English and Chinese. This will show your versatility and ability to communicate effectively in a multicultural environment.

✨Tip Number 4

Network with professionals in the hotel industry, especially those who have worked in administrative roles. They may provide insights or even referrals that could enhance your chances of landing the job.

We think you need these skills to ace Hotel Administrative Assistant

Data Entry
Document Organization
Report Preparation
Presentation Skills
Meeting Coordination
Calendar Management
Communication Skills
Fluency in English
Fluency in Chinese
Filing System Management
Office Supply Procurement
Guest Reception
Payment Processing
Understanding of Profit & Loss Statements
Knowledge of Hotel Performance Metrics
Familiarity with Market Benchmarking Tools
Organizational Skills
Microsoft Office Suite Proficiency

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in hotel operations. Include specific examples of your previous roles and responsibilities that align with the job description, such as data entry, report preparation, and communication skills.

Highlight Relevant Skills: Emphasise your proficiency in English and any fluency in Chinese. Mention your familiarity with Microsoft Office Suite and your understanding of hotel performance metrics like OCC, ADR, and RevPAR to demonstrate your suitability for the role.

Craft a Strong Cover Letter: Write a cover letter that explains why you are interested in the Hotel Administrative Assistant position at Excel Winner. Discuss how your background in hotel operations makes you a great fit and express your enthusiasm for contributing to the Thames City project.

Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.

How to prepare for a job interview at Excel Winner

✨Know Your Hotel Metrics

Familiarise yourself with key hotel performance metrics like OCC, ADR, and RevPAR. Be prepared to discuss how these metrics impact hotel operations and profitability during the interview.

✨Showcase Your Organisational Skills

As an Administrative Assistant, strong organisational skills are crucial. Bring examples of how you've successfully managed schedules, documents, or projects in previous roles to demonstrate your capabilities.

✨Prepare for Language Proficiency

Since fluency in Chinese is a plus, be ready to showcase your language skills if applicable. Practising common phrases or scenarios in both English and Chinese can give you an edge.

✨Understand the Company’s Vision

Research Excel Winner and their role in the Thames City project. Understanding their goals and values will help you align your answers with what they are looking for in a candidate.

Hotel Administrative Assistant
Excel Winner
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  • Hotel Administrative Assistant

    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-07-10

  • E

    Excel Winner

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