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- Tasks: Support hotel operations with admin tasks, data entry, and report preparation.
- Company: Join Excel Winner, a leader in transforming Nine Elms and creating vibrant communities.
- Benefits: Enjoy a competitive salary, Monday to Friday hours, and a dynamic work environment.
- Why this job: Be part of a major regeneration project while developing your skills in a supportive team.
- Qualifications: Experience in hotel operations and proficiency in English are essential; Chinese is a bonus.
- Other info: Flexible tasks may arise as the role evolves with company needs.
The predicted salary is between 28800 - 43200 £ per year.
Location: Nine Elms, SW London
Department: One Project Team
Employment Type: Permanent
Salary: Competitive Market Rate Package
Hours: 9:00 – 18:00 Monday – Friday
About Us:
Established in 2017, Excel Winner is leading the Thames City project in Nine Elms, part of Europe's largest regeneration initiative. We aim to transform the Vauxhall, Nine Elms, and Battersea Opportunity Area by introducing new homes, creating jobs, and developing biodiverse green spaces.
Summary of the Job:
We are seeking an Administrative Assistant with experience in hotel operations to support daily property operations through administrative and coordination tasks. Proficiency in English is required. Fluency in Chinese is a plus.
Job Responsibilities:
- Assist with data entry and document organization related to hotel operations.
- Support preparation of reports, presentations, and operational materials.
- Coordinate meeting schedules and manage team calendars.
- Handle communications and correspondence in English and Chinese (as applicable).
- Maintain digital and paper filing systems with proper categorization and traceability.
- Provide general administrative support, including office supply procurement, guest reception, and payment processing.
Job Requirements:
- Previous operations experience in a hotel environment is required.
- Ability to read and interpret hotel Profit & Loss (P&L) statements is required.
- Solid understanding of key hotel performance metrics including OCC, ADR, RevPAR.
- Familiarity with market benchmarking tools such as MPI, AGI, RGI, and ability to interpret them to support business performance analysis.
- Strong organizational and communication skills.
- Fluency in Chinese is a plus; proficiency in English is required.
- Familiarity with Microsoft Office Suite.
Please Note:
The duties and responsibilities listed in this job description are not exhaustive. The role may require the post holder to undertake additional tasks within the general scope of the position. Such duties should not fundamentally alter the nature of the role. This job description is intended to adapt to the evolving demands of company objectives and priorities.
How to apply:
If you are a motivated professional with the skills and experience to thrive in this role, we encourage you to apply by submitting your updated CV directly through LinkedIn job post.
Hotel Administrative Assistant employer: Excel Winner
Contact Detail:
Excel Winner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Administrative Assistant
✨Tip Number 1
Familiarise yourself with the specific hotel performance metrics mentioned in the job description, such as OCC, ADR, and RevPAR. Being able to discuss these metrics confidently during your interview will show that you understand the industry and can contribute effectively.
✨Tip Number 2
If you speak Chinese, make sure to highlight this skill during your interactions with us. It could set you apart from other candidates, especially since the role involves handling communications in both English and Chinese.
✨Tip Number 3
Prepare to discuss your previous experience in hotel operations in detail. Think of specific examples where you successfully managed administrative tasks or improved processes, as this will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 4
Showcase your organisational skills by preparing a mock schedule or filing system that you would implement in the role. This proactive approach can impress us and illustrate your readiness to take on the position.
We think you need these skills to ace Hotel Administrative Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hotel operations. Include specific examples of your previous roles and responsibilities that align with the job description, such as data entry, report preparation, and communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your proficiency in English and any fluency in Chinese, as well as your understanding of hotel performance metrics and tools.
Highlight Relevant Skills: In your application, emphasise your organisational and communication skills. Provide examples of how you've successfully managed schedules, handled correspondence, or maintained filing systems in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Excel Winner
✨Know Your Hotel Metrics
Familiarise yourself with key hotel performance metrics like OCC, ADR, and RevPAR. Be prepared to discuss how these metrics impact hotel operations and profitability during the interview.
✨Showcase Your Organisational Skills
As an Administrative Assistant, strong organisational skills are crucial. Bring examples of how you've successfully managed schedules, documents, or projects in previous roles to demonstrate your capabilities.
✨Prepare for Language Proficiency
Since fluency in English is required and Chinese is a plus, be ready to showcase your language skills. You might be asked to communicate in both languages, so practice common phrases or scenarios you might encounter.
✨Understand the Company’s Vision
Research Excel Winner and their Thames City project. Understanding their goals and values will help you align your answers with what they are looking for, showing that you're genuinely interested in being part of their team.
