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- Tasks: Lead daily operations and drive team performance in a busy DIY store.
- Company: Join a respected supplier of DIY products known for expert knowledge and customer service.
- Benefits: Enjoy a competitive salary, company vehicle, performance bonuses, and health insurance.
- Why this job: Be part of a dynamic team culture while making a real impact on business growth.
- Qualifications: Significant senior management experience in retail or trade-focused environments required.
- Other info: Opportunity to mentor and develop department managers for operational efficiency.
The predicted salary is between 36000 - 60000 £ per year.
Our client is a well-established and highly respected supplier of DIY products, home improvement solutions and building materials, known for combining expert knowledge with exceptional customer service. Due to internal progression they are now seeking an experienced, customer service-focused Branch Manager to lead their busy store in Co. Kildare. This strategically important position requires an individual with excellent leadership, commercial awareness, and a proven ability to manage daily operations while driving team performance and business growth.
Key Responsibilities:
- Take full responsibility for the day-to-day operations and overall performance of the branch.
- Set clear KPIs and actively manage team performance against targets.
- Foster a positive team culture and communicate goals effectively across all departments.
- Develop and implement business strategies to attract new customers, increase store traffic, and improve profitability.
- Plan and execute promotional events and campaigns in collaboration with the Group Marketing Department.
- Support and mentor department managers to deliver strong results and ensure operational efficiency.
- Oversee sales operations to maintain high service standards for trade and retail customers alike.
- Monitor and control costs including staffing, logistics, and overheads.
- Analyse P&L and take corrective commercial action where required.
Requirements:
- Significant senior management experience within a similar large big box retail or trade-focused environment.
- Strong leadership, communication, and interpersonal skills.
- A results-driven mindset with a clear vision for achieving operational excellence.
- Proven ability to meet deadlines, sales targets, and profitability goals.
- Product knowledge within building materials or DIY retail is an advantage.
Benefits:
- Our client offers a highly competitive package in line with the seniority of the role, including:
- Competitive salary
- Company vehicle
- Performance-related bonus
- Pension
- VHI (health insurance)
Store Manager employer: Excel Recruitment
Contact Detail:
Excel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with the latest trends in DIY products and home improvement solutions. This knowledge will not only help you during interviews but also demonstrate your passion for the industry and your ability to connect with customers.
✨Tip Number 2
Network with professionals in the retail and building materials sectors. Attend industry events or join relevant online forums to build connections that could provide insights into the company culture and expectations.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams and driven performance in previous roles. Highlight your leadership style and how it aligns with fostering a positive team culture, as this is crucial for the Store Manager position.
✨Tip Number 4
Research the company's current marketing strategies and recent promotional campaigns. Being able to discuss these in your conversations will show your proactive approach and genuine interest in contributing to their business growth.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in a big box or trade-focused environment. Emphasise your leadership skills and any achievements related to team performance and sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the DIY and building materials industry. Mention specific examples of how you've driven business growth and improved customer service in previous roles.
Highlight Key Achievements: In your application, include quantifiable achievements such as sales increases, successful promotional events, or improvements in team performance. This will demonstrate your results-driven mindset and operational excellence.
Showcase Leadership Skills: Discuss your leadership style and how you foster a positive team culture. Provide examples of how you've mentored department managers or led teams to achieve KPIs and operational goals.
How to prepare for a job interview at Excel Recruitment
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on how you motivated staff and achieved targets.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to retail operations. Be ready to discuss how you've used data analysis to drive sales and improve profitability in previous roles.
✨Emphasise Customer Service Excellence
Since the role is customer service-focused, prepare to share specific instances where you've enhanced customer satisfaction or resolved issues effectively. This will show your commitment to maintaining high service standards.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios related to team management, cost control, and promotional strategies, and how you would handle them.
