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- Tasks: Manage appointments, handle calls, and provide excellent customer service to patients.
- Company: Excel Primary Care, a friendly GP practice serving the Skelmersdale community.
- Benefits: Flexible part-time hours, supportive training, and a chance to make a difference.
- Why this job: Join a dedicated team and help deliver top-notch healthcare to over 18,000 patients.
- Qualifications: GCSEs in English and Maths; experience in a GP practice is a plus but not essential.
- Other info: Dynamic work environment with opportunities for personal growth and development.
The predicted salary is between 13 - 16 £ per hour.
Excel Primary Care has an exciting opportunity for a Part time Medical Receptionist to join our friendly GP Practice based in Skelmersdale. Experience of General Practice or NHS work is desirable, but not essential as training will be provided. The role of the Medical Receptionist can at times be very demanding, so we are looking for someone who is confident, has excellent communication skills, is highly organised and good at multi-tasking.
Working days: Monday to Friday with a mixture of morning and afternoon shifts, 30 hours per week. We have 3 sites to cover and your shift will be a mixture of all 3 sites. We open late on a Tuesday evening until 8:30pm, this shift would be worked on a rota basis.
Main duties of the job:
- Operation of telephone system
- Management of appointment systems
- Management of manual medical records
- Preparation of consulting rooms
- Start and end of day opening & closing procedures
- Use of all computer systems
- Scanning of correspondence onto medical records
- Referral processing to other healthcare providers
Qualifications:
- GCSE grade A to C in English and Maths
Experience:
- Previous experience working in a GP Practice
- Experience using EMIS and Docman
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Medical Receptionist in Skelmersdale employer: Excel Primary Care
Contact Detail:
Excel Primary Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist in Skelmersdale
✨Tip Number 1
Get to know the practice! Research Excel Primary Care and understand their values and services. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and multi-tasking. Role-play with a friend or family member to build your confidence and improve your communication skills.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the practice and might even give you a heads-up about the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the team at Excel Primary Care.
We think you need these skills to ace Medical Receptionist in Skelmersdale
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Medical Receptionist role. Highlight any relevant experience, even if it’s not in a GP practice. We want to see how your skills match what we’re looking for!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share why you’re excited about joining Excel Primary Care and how your communication skills and organisation can contribute to our team. Let us know what makes you a great fit!
Showcase Your Customer Service Skills: Since this role is all about providing first-class service to patients, make sure to highlight any customer service experience you have. We love seeing examples of how you’ve gone above and beyond for others!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Excel Primary Care
✨Know Your Role
Familiarise yourself with the responsibilities of a Medical Receptionist. Understand the importance of excellent communication and customer service skills, as well as the ability to manage multiple tasks under pressure. This will help you demonstrate your suitability for the role during the interview.
✨Research Excel Primary Care
Take some time to learn about Excel Primary Care and its values. Knowing about their commitment to patient-centred healthcare and the services they offer will show your genuine interest in the practice and help you connect your answers to their mission.
✨Prepare for Common Questions
Anticipate questions related to handling difficult situations or managing busy periods. Think of specific examples from your past experiences that showcase your organisational skills and ability to work as part of a team, even under pressure.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A neat appearance reflects your respect for the role and the practice, and it sets a positive tone for the conversation.
