At a Glance
- Tasks: Coordinate rigging services for exciting events and exhibitions at Excel London.
- Company: Join one of Europe’s top event destinations with a vibrant culture.
- Benefits: Gain valuable experience in a fast-paced environment with growth opportunities.
- Other info: Dynamic role with exposure to high-profile events and a supportive team.
- Why this job: Be part of delivering world-class experiences and make an impact in the events industry.
- Qualifications: Strong organisational skills, customer service experience, and teamwork abilities required.
The predicted salary is between 30000 - 40000 £ per year.
Join one of Europe’s leading event destinations and be part of delivering world‑class experiences at Excel London. We’re looking for a Rigging Coordinator to join our team on a 12–14 month fixed‑term contract (maternity cover). This is a fantastic opportunity to work in a fast‑paced, high‑volume events environment, supporting the delivery of rigging services across exhibitions, live events, and immersive experiences.
About the role
- You’ll play a key role in supporting the rigging function, acting as a central point of contact for enquiries, managing quotes, and providing administrative support to ensure a seamless customer experience.
- Managing the rigging inbox and responding to customer enquiries.
- Preparing quotes and ensuring accurate data entry.
- Supporting the team with administration (POs, supplier queries, invoicing).
- Building strong relationships with organisers, exhibitors, and suppliers.
- Delivering excellent customer service across phone, email, and live chat.
We’re looking for someone who:
- Has strong organisational skills and exceptional attention to detail.
- Thrives in a fast‑paced, multi‑project environment.
- Has experience in customer service and/or administrative roles.
- Is confident using databases and Microsoft Office.
- Is a clear communicator and a collaborative team player.
Why join Excel London?
At Excel, we host over 400 events and welcome 4 million visitors every year. As part of our exciting growth phase—including major venue expansion and the launch of Immerse LDN—you’ll be joining a business that is shaping the future of events. Guided by our values of Excellence, Passion, Impact, and Character, we put our people at the heart of everything we do.
Rigging Coordinator — Fast-Paced Event Delivery (Contract) employer: Excel London
Excel London is an exceptional employer, offering a dynamic work environment where you can thrive in delivering world-class events. With a strong focus on employee growth and development, we provide opportunities to enhance your skills while being part of a passionate team that values excellence and collaboration. Located in one of Europe's premier event destinations, you'll enjoy the excitement of a fast-paced industry while contributing to memorable experiences for millions of visitors each year.
StudySmarter Expert Advice🤫
We think this is how you could land Rigging Coordinator — Fast-Paced Event Delivery (Contract)
✨Tip Number 1
Network like a pro! Reach out to people in the events industry, especially those who work at Excel London. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Show off your skills! When you get the chance, highlight your organisational skills and attention to detail during interviews. Use examples from past experiences to demonstrate how you thrive in fast-paced environments.
✨Tip Number 3
Be proactive! If you see an opportunity to help or suggest improvements during the interview process, go for it. This shows you're not just a team player but also someone who takes initiative.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Excel London team.
We think you need these skills to ace Rigging Coordinator — Fast-Paced Event Delivery (Contract)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Rigging Coordinator role. Highlight your organisational skills and any relevant experience in customer service or administration. We want to see how you can thrive in a fast-paced environment!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working at Excel London and how your skills align with the job description. Let us know how you can contribute to delivering world-class experiences.
Show Off Your Communication Skills:Since this role involves a lot of communication, make sure your application reflects your clear communication style. Whether it's through your CV, cover letter, or any additional documents, we want to see that you can convey information effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Excel London
✨Know Your Rigging Basics
Before the interview, brush up on your rigging knowledge. Understand the key principles and terminology related to rigging in events. This will not only show your expertise but also demonstrate your enthusiasm for the role.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational skills. Think of specific situations where you managed multiple tasks or projects simultaneously. This is crucial in a fast-paced environment like Excel London, so be ready to discuss how you thrive under pressure.
✨Customer Service is Key
Since the role involves a lot of customer interaction, be prepared to share your experiences in customer service. Highlight instances where you went above and beyond to ensure customer satisfaction, as this aligns with the company’s values of Excellence and Impact.
✨Communicate Clearly and Confidently
Practice your communication skills before the interview. Be clear and concise when answering questions, and don’t hesitate to ask for clarification if needed. Remember, being a collaborative team player is essential, so show your willingness to work with others.
