At a Glance
- Tasks: Coordinate rigging services for exciting events and exhibitions at Excel London.
- Company: Join one of Europe’s leading event destinations with a vibrant culture.
- Benefits: Gain valuable experience in a fast-paced environment with growth opportunities.
- Other info: Join a team that values excellence, passion, and collaboration.
- Why this job: Be part of delivering world-class experiences and make an impact in the events industry.
- Qualifications: Strong organisational skills, customer service experience, and proficiency in Microsoft Office.
The predicted salary is between 30000 - 40000 £ per year.
Join one of Europe’s leading event destinations and be part of delivering world‑class experiences at Excel London. We’re looking for a Rigging Coordinator to join our team on a 12–14 month fixed‑term contract (maternity cover). This is a fantastic opportunity to work in a fast‑paced, high‑volume events environment, supporting the delivery of rigging services across exhibitions, live events, and immersive experiences.
About the role
- You’ll play a key role in supporting the rigging function, acting as a central point of contact for enquiries, managing quotes, and providing administrative support to ensure a seamless customer experience.
- Managing the rigging inbox and responding to customer enquiries.
- Preparing quotes and ensuring accurate data entry.
- Supporting the team with administration (POs, supplier queries, invoicing).
- Building strong relationships with organisers, exhibitors, and suppliers.
- Delivering excellent customer service across phone, email, and live chat.
We’re looking for someone who:
- Has strong organisational skills and exceptional attention to detail.
- Thrives in a fast‑paced, multi‑project environment.
- Has experience in customer service and/or administrative roles.
- Is confident using databases and Microsoft Office.
- Is a clear communicator and a collaborative team player.
Why join Excel London?
At Excel, we host over 400 events and welcome 4 million visitors every year. As part of our exciting growth phase—including major venue expansion and the launch of Immerse LDN—you’ll be joining a business that is shaping the future of events. Guided by our values of Excellence, Passion, Impact, and Character, we put our people at the heart of everything we do.
Rigging Coordinator employer: Excel London
Excel London is an exceptional employer, offering a dynamic work environment where you can thrive in the fast-paced world of events. With a commitment to employee growth and development, we provide opportunities for career advancement while fostering a culture of collaboration and excellence. Join us in shaping the future of events at one of Europe's leading destinations, where your contributions will be valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Rigging Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the events industry, especially those who work at Excel London. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Excel London, their events, and the rigging process. Show us you’re passionate about delivering world-class experiences.
✨Tip Number 3
Practice your communication skills. Since you'll be dealing with customers and suppliers, being clear and confident is key. Try mock interviews with friends or family to get comfortable.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Excel London.
We think you need these skills to ace Rigging Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Rigging Coordinator role. Highlight your organisational skills, customer service experience, and any relevant administrative roles you've had. We want to see how you can thrive in a fast-paced environment!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your attention to detail and ability to manage multiple projects—these are key for us!
Show Off Your Communication Skills:As a Rigging Coordinator, clear communication is essential. In your application, demonstrate your ability to communicate effectively, whether through your writing style or by providing examples of how you've successfully collaborated with teams or clients in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Excel London!
How to prepare for a job interview at Excel London
✨Know Your Rigging Basics
Before the interview, brush up on your rigging knowledge. Understand the key principles and terminology related to rigging services in events. This will not only show your expertise but also demonstrate your enthusiasm for the role.
✨Showcase Your Organisational Skills
Prepare examples that highlight your strong organisational skills. Think of situations where you successfully managed multiple tasks or projects simultaneously. Be ready to discuss how you prioritised and ensured attention to detail in a fast-paced environment.
✨Customer Service is Key
Since the role involves a lot of customer interaction, be prepared to share your experiences in customer service. Highlight specific instances where you went above and beyond to deliver excellent service, whether through phone, email, or live chat.
✨Familiarise Yourself with Excel London
Research Excel London and its recent events or expansions. Understanding the venue's mission and values will help you align your answers with what they’re looking for. It shows genuine interest and can set you apart from other candidates.
