At a Glance
- Tasks: Support rigging services for exhibitions and live events at a leading venue.
- Company: Excel London, a top event destination with exciting growth opportunities.
- Benefits: Gain experience in a fast-paced environment with a focus on teamwork and customer service.
- Other info: Join a dynamic team and enjoy excellent career development opportunities.
- Why this job: Be part of delivering world-class experiences and shaping the future of events.
- Qualifications: Strong organisational skills, customer service experience, and proficiency in Microsoft Office.
The predicted salary is between 30000 - 40000 £ per year.
Join one of Europe’s leading event destinations and be part of delivering world‑class experiences at Excel London. We’re looking for a Rigging Coordinator to join our team on a 12–14 month fixed‑term contract (maternity cover). This is a fantastic opportunity to work in a fast‑paced, high‑volume events environment, supporting the delivery of rigging services across exhibitions, live events, and immersive experiences.
About the role
- Managing the rigging inbox and responding to customer enquiries
- Preparing quotes and ensuring accurate data entry
- Supporting the team with administration (POs, supplier queries, invoicing)
- Building strong relationships with organisers, exhibitors, and suppliers
- Delivering excellent customer service across phone, email, and live chat
We’re looking for someone who:
- Has strong organisational skills and exceptional attention to detail
- Thrives in a fast‑paced, multi‑project environment
- Has experience in customer service and/or administrative roles
- Is confident using databases and Microsoft Office
- Is a clear communicator and a collaborative team player
Why join Excel London?
At Excel, we host over 400 events and welcome 4 million visitors every year. As part of our exciting growth phase—including major venue expansion and the launch of Immerse LDN—you’ll be joining a business that is shaping the future of events. Guided by our values of Excellence, Passion, Impact, and Character, we put our people at the heart of everything we do.
Rigging Coordinator — Fast-Paced Event Delivery (Contract) in London employer: Excel London
Excel London is an exceptional employer, offering a dynamic work environment where you can thrive in delivering world-class events. With a strong focus on employee growth and development, we provide opportunities to enhance your skills while being part of a passionate team that values excellence and collaboration. Located in one of Europe's premier event destinations, you'll enjoy the excitement of a fast-paced industry while contributing to memorable experiences for millions of visitors each year.
StudySmarter Expert Advice🤫
We think this is how you could land Rigging Coordinator — Fast-Paced Event Delivery (Contract) in London
✨Tip Number 1
Network like a pro! Reach out to people in the events industry, especially those who work at Excel London. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by researching common rigging scenarios and customer service challenges. We want you to show off your problem-solving skills and how you handle fast-paced environments.
✨Tip Number 3
Practice your communication skills! Whether it’s over the phone or via email, being clear and concise is key. We need someone who can build strong relationships with organisers and suppliers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Rigging Coordinator — Fast-Paced Event Delivery (Contract) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Rigging Coordinator role. Highlight your organisational skills and any relevant experience in customer service or administration. We want to see how you can thrive in a fast-paced environment!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working at Excel London and how your skills align with the job. Remember, we love a good story, so make it engaging!
Show Off Your Communication Skills:Since this role involves a lot of communication, be sure to showcase your clear communication style in your application. Whether it's through your writing or examples of past experiences, let us know how you connect with others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Excel London
✨Know Your Rigging Basics
Make sure you brush up on your rigging knowledge before the interview. Understand the key principles and terminology used in rigging services, as well as any relevant safety regulations. This will show that you're not just interested in the role but also knowledgeable about the industry.
✨Showcase Your Organisational Skills
Since the role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise work and ensure attention to detail, especially in a fast-paced environment.
✨Demonstrate Customer Service Excellence
Think of specific instances where you've provided outstanding customer service. Whether it was handling a difficult enquiry or going above and beyond for a client, be prepared to share these stories. This will highlight your ability to build strong relationships with organisers, exhibitors, and suppliers.
✨Familiarise Yourself with Excel London
Research Excel London and its events. Understanding their mission, values, and recent developments will help you tailor your responses during the interview. It shows genuine interest and helps you connect your skills to their needs, making you a more compelling candidate.
