Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the planning and delivery of high-profile conferences and events at ExCeL London.
- Company: Join Levy, a leader in world-class hospitality at iconic venues.
- Benefits: Career development, dynamic work environment, and opportunities to manage large-scale events.
- Why this job: Be part of a collaborative team and deliver unforgettable experiences.
- Qualifications: Experience in event management and strong leadership skills required.
- Other info: Fast-paced role with no two days the same, perfect for those who thrive on excitement.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Conference & Events Operations Manager to join our established team of 8 Conference & Events Operations Managers, collectively responsible for the seamless planning and delivery of high-profile conferences, exhibitions, banqueting, and live events. This role is pivotal in ensuring operational excellence, outstanding guest experience, and strong client relationships across a diverse and fast-moving event portfolio.
Event Delivery & Operations Responsibilities
- Lead the end-to-end operational delivery of conferences, exhibitions, and events within ExCeL London.
- Act as the operational lead on assigned events, ensuring all food & beverage services are delivered to Levy's high standards.
- Work collaboratively within the wider team of 8 Operations Managers to ensure consistency, flexibility, and shared best practice across the venue.
- Collaborate closely with Sales, Culinary, Logistics, People & Culture, and Finance teams.
Client & Stakeholder Management
- Build strong relationships with clients, organisers, venue partners, and internal stakeholders.
- Represent Levy as the primary operational contact for events, managing expectations and delivering solutions in a high-pressure environment.
Team Leadership
- Lead, motivate, and support large, multi-skilled operational teams during event delivery.
- Ensure effective briefing, deployment, and supervision of teams to meet service, safety, and performance standards.
- Support the development and engagement of colleagues, contributing to a positive and inclusive team culture.
Commercial & Financial Performance
- Deliver events in line with agreed budgets, margins, and forecasts.
- Identify opportunities to enhance guest experience while driving efficiency and commercial performance.
- Ensure accurate cost control, labour planning, and post-event reconciliation.
Health, Safety & Compliance
- Ensure all events are delivered in full compliance with food safety, health & safety, and licensing regulations.
- Champion Levy's standards, policies, and procedures at all times.
Essential
- Proven experience in conference, events, or large-scale hospitality operations.
- Experience managing high-volume, complex events in a fast-paced environment.
- Strong leadership skills with the ability to manage and inspire large teams.
- Excellent organisational, communication, and stakeholder management skills.
- Commercially aware with strong operational problem-solving ability.
- Flexible approach to working hours, including evenings and weekends.
Desirable
- Experience working within a major venue, convention centre, or large event space.
- Knowledge of large-scale catering operations and logistics.
- IOSH, food safety, or hospitality management qualifications.
Levy delivers world-class food, drink, and hospitality experiences at some of the most iconic venues in the UK and Ireland. At ExCeL London, one of Europe's largest and busiest exhibition and conference centres, we operate at exceptional scale, pace, and complexity.
Why Join Levy at ExCeL London?
- Work at one of Europe's most prestigious and dynamic event venues.
- Be part of a collaborative, experienced team of 8 Conference & Events Operations Managers.
- Deliver iconic, large-scale events with global reach.
- Career development opportunities within Levy and Compass Group.
- A fast-paced, high-energy environment where no two days are the same.
Conference and Events Operations Manager in City of London employer: Excel London
Contact Detail:
Excel London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference and Events Operations Manager in City of London
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow professionals on LinkedIn, and don’t be shy about reaching out to people in your desired field. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of potential employers.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Conference and Events Operations Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Conference & Events Operations Manager role. Highlight your experience in managing large-scale events and any leadership roles you've held. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about event management and how you can contribute to our team at ExCeL London. Be sure to mention specific experiences that showcase your problem-solving abilities.
Showcase Your Team Spirit: Since collaboration is key in this role, make sure to highlight your experience working with diverse teams. Share examples of how you've motivated and led teams during high-pressure events – we love to see that team spirit!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team at Levy!
How to prepare for a job interview at Excel London
✨Know Your Events Inside Out
Before the interview, make sure you research the types of events the company handles. Familiarise yourself with their past conferences and exhibitions, and think about how your experience aligns with their operational needs. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Leadership Skills
As a Conference & Events Operations Manager, you'll need to lead large teams. Prepare examples from your past where you've successfully motivated and managed teams during high-pressure situations. Highlight your ability to inspire others and maintain a positive team culture.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in event management and how you overcame them. Think about instances where you had to adapt quickly or find creative solutions to ensure the event's success. This will illustrate your operational problem-solving skills.
✨Engage with Stakeholder Management
Prepare to talk about your experience in building relationships with clients and stakeholders. Share examples of how you've managed expectations and delivered solutions in complex scenarios. This will highlight your communication skills and ability to work collaboratively across teams.
