At a Glance
- Tasks: Lead a team to provide high-quality support for individuals in the criminal justice pathway.
- Company: Excel Housing Solutions, committed to person-centred support and inclusivity.
- Benefits: Free mental health support, extra leave, and a casual dress code.
- Other info: Join a warm, inclusive team with opportunities for further training.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in support services and a passion for helping others.
The predicted salary is between 30000 - 40000 € per year.
Excel Housing Solutions are looking for a motivated, dynamic and forward‑thinking professional who can lead by example and ensure our clients receive high‑quality, person‑centred support in line with our organisational ethos and values.
Responsibilities
- Overseeing the delivery of safe, effective, and compliant support services.
- Guiding and developing staff, maintaining high standards of practice.
- Ensuring that individuals within the criminal justice pathway are supported to achieve positive outcomes and move towards independence.
- Undertaking on‑call manager responsibilities as part of a rotational schedule.
Welcoming Backgrounds
We particularly welcome applications from individuals with lived experience or from under‑represented backgrounds.
Benefits
- Free, confidential 24/7 mental health support
- Death in Service cover for a nominated person
- Enhanced maternity, paternity & sick pay
- Blue Light Scheme
- One extra day off for your birthday
- Option to buy an extra week of annual leave
- Additional leave for every full year of service (up to 5 days)
- Company pension scheme
- Regular supervision, wellbeing check‑ins, and reflective practice
- Free annual eye tests
- Casual dress code
- Refer a friend scheme
- Cycle to Work scheme
- A warm, inclusive, and supportive team environment
- Access to further training / education opportunities.
Legal & Safeguarding
This post is subject to an Enhanced DBS check. The role involves regulated activity and is exempt from the Rehabilitation of Offenders Act 1974. All convictions, cautions, reprimands, and final warnings (including those considered ‘spent’) must be disclosed unless ‘protected’. A criminal record will not necessarily bar you from employment. We are committed to safeguarding and promoting the welfare of vulnerable people and expect all staff and volunteers to share this commitment.
Due to the nature of the role all applicants must be aged 18 plus.
Do you have the right to work in the UK? Do you need a work permit before you can be employed in this country? Do you have any restrictions on you taking up work in the UK? Are you on the DBS update service? The DBS Update Service is an online subscription service that lets you keep your enhanced DBS certificates up-to-date. It also allows employers to check a certificate online, with your consent.
Offenders Service Manager (Liverpool) employer: Excel Housing Solutions
Excel Housing Solutions is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of its staff and clients alike. With comprehensive benefits such as 24/7 mental health support, enhanced leave options, and opportunities for professional development, employees are empowered to thrive in their roles while making a meaningful impact in the lives of individuals within the criminal justice pathway. Located in Liverpool, the company fosters a warm team environment where diverse backgrounds are welcomed, ensuring that everyone can contribute to and benefit from a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Offenders Service Manager (Liverpool)
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to supporting clients and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your thoughts clearly and confidently when it’s your turn in the hot seat.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are passionate about joining our team. Plus, it shows you’re proactive and genuinely interested in the role.
We think you need these skills to ace Offenders Service Manager (Liverpool)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for supporting individuals in the criminal justice pathway shine through. We want to see how your values align with ours and how you can contribute to our mission of providing high-quality, person-centred support.
Tailor Your CV:Make sure your CV is tailored to the Offenders Service Manager role. Highlight relevant experience and skills that demonstrate your ability to lead a team and maintain high standards of practice. We love seeing how your background fits with what we do!
Be Clear and Concise:Keep your written application clear and to the point. Use straightforward language and avoid jargon. We appreciate when applicants communicate effectively, as it reflects the kind of clarity we aim for in our services.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Excel Housing Solutions!
How to prepare for a job interview at Excel Housing Solutions
✨Know Your Stuff
Make sure you understand the role of an Offenders Service Manager inside out. Familiarise yourself with the key responsibilities, especially around delivering person-centred support and overseeing compliance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Service Manager, you'll need to guide and develop staff. Prepare examples from your past experiences where you've successfully led a team or improved practices. Highlight how you can maintain high standards and support individuals on their journey towards independence.
✨Emphasise Your Values
Excel Housing Solutions values inclusivity and support for vulnerable people. Be ready to discuss how your personal ethos aligns with their organisational values. Share any relevant experiences, especially if you have lived experience or come from an under-represented background.
✨Prepare for On-Call Scenarios
Since the role involves on-call responsibilities, think about how you would handle various situations that might arise. Prepare to discuss your approach to crisis management and how you ensure safe and effective support services, even under pressure.
