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For Companies At a Glance
- Tasks: Manage communications and allocate work to engineers in a dynamic environment.
- Company: Join a respected Building Services company with a strong reputation.
- Benefits: Be part of a dedicated team with opportunities for growth.
- Why this job: Gain valuable experience in customer service and administration within the M&E Engineering sector.
- Qualifications: Customer service experience and strong organisational skills are essential.
- Other info: Thriving workplace that values teamwork and effective communication.
The predicted salary is between 30000 - 42000 £ per year.
A reputable recruitment agency is looking for a Service Desk Administrator to join a well-established Building Services company in Farnham. The role includes general administration duties, managing incoming communications, and allocating work to engineers.
Ideal candidates should have:
- Customer service experience
- Strong organizational skills
- The ability to work effectively under pressure
This position offers an opportunity to be part of a dedicated team in a respected organization within the M&E Engineering sector.
Service Desk Administrator - Support for Field Engineers in London employer: Excel Engineering Recruitment ltd
Contact Detail:
Excel Engineering Recruitment ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Administrator - Support for Field Engineers in London
✨Tip Number 1
Network like a pro! Reach out to people in the M&E Engineering sector, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and organisation skills. We recommend role-playing with a friend to boost your confidence and get comfortable with your answers.
✨Tip Number 3
Showcase your problem-solving skills during the interview. Think of examples where you've effectively managed pressure or resolved customer issues. This will highlight your fit for the Service Desk Administrator role.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we’re always here to help you along the way!
We think you need these skills to ace Service Desk Administrator - Support for Field Engineers in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and organisational skills. We want to see how you can manage communications and allocate tasks effectively, so don’t hold back on those relevant examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Desk Administrator role. Share your passion for supporting field engineers and how you thrive under pressure.
Showcase Your Communication Skills: Since this role involves managing incoming communications, it’s crucial to demonstrate your communication skills in your application. Be clear and concise, and make sure your writing reflects your ability to convey information effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with a well-established company in Farnham!
How to prepare for a job interview at Excel Engineering Recruitment ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Service Desk Administrator. Brush up on your knowledge of general administration duties and how to manage incoming communications effectively. Familiarise yourself with the M&E Engineering sector to show that you're genuinely interested in the field.
✨Showcase Your Customer Service Skills
Since customer service experience is key for this role, prepare examples from your past jobs where you successfully handled customer queries or resolved issues. Be ready to discuss how you maintained professionalism under pressure and ensured customer satisfaction.
✨Organisational Skills are Key
Highlight your organisational skills during the interview. You might want to share specific strategies you use to stay organised, especially when managing multiple tasks or allocating work to engineers. This will demonstrate your ability to thrive in a busy environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for communication, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
