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- Tasks: Manage technical support for flat roofing products and assist contractors on-site.
- Company: Join a global leader in flat roofing and waterproofing solutions.
- Benefits: Enjoy a pension scheme, bonuses, company vehicle, private healthcare, and generous holidays.
- Why this job: Great opportunity for personal growth and career progression in a dynamic industry.
- Qualifications: Experience in roofing or site management is preferred; training provided.
- Other info: Field-based role covering South London; ideal for those living near the M25.
The predicted salary is between 36000 - 60000 £ per year.
TECHNICAL SUPPORT MANAGER – GLOBAL LEADING FLAT ROOFING & WATERPROOFING MANUFACTURER – SOUTH LONDON Job Description Exciting opportunity to join a global leading brand within the Flat Roofing product sector focusing on Waterproofing membranes, Singly Ply, Green roofing, Hot melt and Felts aligned for both New Build and Refurbishment projects. The company not only boasts excellent training, a strong name in the market but also the opportunity for both personal and career progression. The Role The role is to work with the clients range of approved contractors to help promote their range of flat roofing products, produce site surveys and site measurements with a secondary focus of being the point of contact for any technical issues/questions that may arise throughout any live projects, whilst working closely with Site Technicians. Additional responsibility would also be to keep in regular contact with the sales and project teams to help with technical enquiries and lend product and installation support where needed. The role is field based where you will manage both your time and site visits across the South London area. The Candidate The client is looking to hear from candidates who have either been working on the tools within the roofing sector and looking to move into a permanent position or candidates with contract/site manager experience who want a new exciting challenge within the flat roofing sector. In depth product training is given throughout. The Area This is a field based position looking after projects across the South London territory. The ideal candidate will live within the M25 or within reasonable distance. Ideally based near to Croydon, Crawley, Guildford, Lewisham, Bromley or Redhill. Benefits Pension Scheme, Company bonuses, Company Vehicle, Private healthcare, mobile, laptop holidays plus bank holidays
Technical Support Manager employer: Excel Construction Recruitment
Contact Detail:
Excel Construction Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Manager
✨Tip Number 1
Familiarize yourself with the specific flat roofing products and waterproofing solutions that the company offers. Understanding the technical aspects and benefits of these products will help you engage more effectively with clients and contractors during your interactions.
✨Tip Number 2
Network with professionals in the roofing sector, especially those who have experience with flat roofing systems. Attend industry events or join relevant online forums to build connections that could provide insights and referrals for your application.
✨Tip Number 3
Prepare to discuss your hands-on experience in the roofing industry or your management skills if you come from a contract/site manager background. Be ready to share specific examples of how you've solved technical issues or improved project outcomes in previous roles.
✨Tip Number 4
Since this role is field-based, demonstrate your ability to manage time effectively and prioritize site visits. Highlight any past experiences where you successfully balanced multiple projects or managed client relationships while on the move.
We think you need these skills to ace Technical Support Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Technical Support Manager position. Understand the key responsibilities and required skills, especially those related to flat roofing products and technical support.
Tailor Your CV: Customize your CV to highlight relevant experience in the roofing sector or any technical support roles. Emphasize your hands-on experience, project management skills, and ability to work with contractors and sales teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the roofing industry and your understanding of the company's products. Mention specific experiences that demonstrate your problem-solving skills and technical knowledge.
Highlight Your Location: Since this is a field-based role, make sure to mention your proximity to the South London area in your application. This shows your readiness to manage site visits effectively.
How to prepare for a job interview at Excel Construction Recruitment
✨Know Your Products
Familiarize yourself with the company's range of flat roofing products, especially waterproofing membranes and single ply systems. Being able to discuss these products confidently will show your genuine interest and expertise.
✨Demonstrate Technical Knowledge
Prepare to answer technical questions related to roofing and waterproofing. Highlight any relevant experience you have, whether it's from working on-site or managing projects, to showcase your problem-solving skills.
✨Showcase Communication Skills
As a Technical Support Manager, you'll need to liaise with contractors, sales teams, and site technicians. Practice articulating your thoughts clearly and concisely, and be ready to provide examples of how you've effectively communicated in past roles.
✨Highlight Your Field Experience
If you have hands-on experience in the roofing sector, make sure to emphasize this during the interview. Discuss specific projects you've worked on and how your practical knowledge can benefit the company and its clients.
