At a Glance
- Tasks: Lead quality assurance and governance to elevate care standards across our services.
- Company: Dynamic healthcare organisation focused on compassionate and effective care.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Join a collaborative team dedicated to improving patient care and outcomes.
- Why this job: Make a real impact in healthcare by leading with integrity and innovation.
- Qualifications: HCPC registered clinician with 5+ years in governance or leadership roles.
The predicted salary is between 50000 - 60000 £ per year.
Head of Quality and Governance
Salary: £50,000 to £60,000 per annum
As our services continue to grow across the UK, we’re seeking a Head of Quality and Governance to lead with confidence, compassion, and clinical expertise.
Reporting directly to the Clinical Director, this senior appointment offers scope to influence outcomes, elevate standards, and ensure our governance approach is both robust and forward-thinking.
Your Role
This is a strategic and hands-on leadership position, suited to someone who excels in quality assurance and service improvement.
You’ll guide clinical teams, oversee governance structures, and play an instrumental role in safeguarding the delivery of safe, effective and compassionate care.
Key Responsibilities
- Provide clear, credible clinical leadership across the service.
- Chair Governance Group meetings and present to board level.
- Lead incident reviews and ensure recommendations are followed through.
- Develop and refine clinical policies and procedures.
- Monitor regulatory compliance, including CQC, data protection and health & safety standards.
- Support governance integration across newly acquired services.
- Directly line manage the Quality & Governance Support Officer.
- Track emerging NHS policy and lead the compilation of our Governance Report.
About You
- HCPC registered clinician (e. g. Physiotherapist) with extensive governance experience.
- A minimum of 5 years’ post-registration, ideally within leadership or quality roles.
- Strong grasp of clinical frameworks and audit processes.
- Excellent communication, judgement, and relationship-building skills.
- Calm, considered and skilled at managing sensitive and complex issues.
Desirable Attributes
- Qualifications in project management or quality improvement.
- Experience conducting clinical incident investigations.
- Practical understanding of regulatory frameworks and inspection readiness.
- We’re Looking for Someone Who…
- Leads with integrity and emotional intelligence.
- Takes a collaborative approach and brings teams together with purpose.
- Values transparency and isn’t afraid to challenge constructively.
- Combines operational rigour with vision for innovation.
- The date we are looking to schedule interviews for is Friday 25th September 2026
- #J-18808-Ljbffr
Head Of Quality And Governance in Norwich employer: ExamWorks UK
As a leading provider of healthcare services in Norwich, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. With a strong emphasis on professional development, we offer numerous opportunities for growth and advancement, alongside a commitment to maintaining high standards of quality and governance. Our hybrid working model ensures flexibility, allowing you to balance your professional and personal life while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Head Of Quality And Governance in Norwich
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like ExamWorks UK.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at ExamWorks UK.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like ExamWorks UK, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Head Of Quality And Governance in Norwich
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at ExamWorks UK.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at ExamWorks UK.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to ExamWorks UK. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at ExamWorks UK. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at ExamWorks UK
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research ExamWorks UK’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
