At a Glance
- Tasks: Review medical records and provide clinical assessments to support negligence claims.
- Company: Join UKIM, a leader in medico-legal services with a focus on teamwork.
- Benefits: Competitive salary, ongoing development, and a supportive work environment.
- Other info: Enjoy a hybrid work model and be part of an inclusive team culture.
- Why this job: Use your nursing skills in a rewarding, non-clinical role that makes a real difference.
- Qualifications: NMC registered RGN with at least 3 years of experience and strong communication skills.
The predicted salary is between 40000 - 48000 £ per year.
Location: Houghton le Spring (Hybrid)
Hours: Monday - Friday 0830 - 1700
Company: UKIM (part of Exam Works UK)
Salary: £34,680.00
Make Your Clinical Expertise Count Beyond the Bedside
UKIM is seeking a meticulous, clinically experienced Medical Records Nurse Assessor (MRNA) to join our team in Houghton le Spring. This is a non patient-facing, office based role that plays a critical part in the early assessment of potential clinical negligence claims. If you thrive on detail, apply sound clinical judgement, and enjoy translating complex medical information into clear, structured insights, this role offers a rewarding way to use your nursing experience in a completely new and impactful way.
The Role
Working closely with Case Handlers, you will conduct comprehensive reviews of medical records to:
- Identify key clinical events
- Highlight missing or inconsistent information
- Assess the potential strength of a clinical negligence claim
You’ll provide well reasoned clinical views supported by evidence, helping shape next step decisions and ensuring records are fully prepared for chronology and pagination. You’ll also engage regularly with internal colleagues and external clients, supporting UKIM’s commitment to delivering a high quality, reliable service that consistently exceeds expectations.
As part of UKIM’s “One Team” culture, there may be opportunities to support:
- Clinical checks within the Medico Legal team
- The Occupational Health team, as required
Key Responsibilities
- Review medical records and produce clear clinical assessments and summaries
- Provide clinical opinions on potential breaches of care, supported by evidence and recommendations for expert review
- Identify missing or unclear medical documentation and liaise with clients to clarify instructions
- Prepare records for chronology and pagination, summarising key clinical events and details
- Manage patient cases in line with Pagin8 service standards, ensuring timely progression and proactive communication
- Provide professional clinical support to colleagues and respond to internal and external enquiries
- Take ownership of work quality and flag training or development needs where appropriate
- Conduct clinical quality checks on medico legal reports and provide constructive feedback
- Undertake additional clinical duties as directed by the Operations Manager
About You
Knowledge & Experience
- NMC registered RGN (or equivalent)
- Minimum 3 years post registration experience
- Strong understanding of medical and nursing quality standards
- Evidence of ongoing professional development
- GCSE English (or equivalent) at Grade C or above
- Intermediate proficiency in Excel, Word, Outlook, and Proclaim
- Knowledge of Occupational Health practice is advantageous but not essential
Skills & Abilities
- Excellent written and verbal communication skills
- Highly organised with strong time management abilities
- Methodical approach with exceptional attention to detail
- Confident handling telephone and written enquiries
- Strong problem solving and report writing skills
- Ability to scrutinise complex medical information with a quality focused mindset
Personal Qualities
- Enthusiastic, reliable, and adaptable
- A committed team player with excellent timekeeping
- Professional, approachable, and motivated to deliver high standards
Why Join UKIM?
- Apply your clinical expertise in a rewarding, non clinical setting
- Work within a supportive, collaborative team
- Gain exposure across Medico Legal and Occupational Health services
- Access ongoing development and broaden your professional skill set
- Be part of a company that truly values quality, teamwork, and inclusion
Our Commitment to Inclusion
We are proud that ExamWorks UK has once again achieved Level 3 Disability Confident Leader status, reinforcing our long standing commitment to accessibility and inclusion. As a Disability Confident Leader, we:
- Promote accessibility and inclusive workplaces
- Ensure fair and inclusive recruitment and development opportunities
- Share best practice across our industry
- Lead the way in supporting disabled people at work
Ready to take your nursing career in a new direction? Join UKIM and make a meaningful impact, using your clinical knowledge where it truly shapes outcomes.
Medical Records Nurse Assessor employer: ExamWorks Investigation Services Limited
Pure Physiotherapy is an exceptional employer that prioritises both patient care and employee development. Located in Watford, we foster a collaborative work culture where you can thrive professionally while making a meaningful impact on patient experiences. With ample opportunities for growth and a commitment to high-quality service delivery, joining our team means being part of a forward-thinking organisation dedicated to excellence in physiotherapy.
Contact Details:
ExamWorks Investigation Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Medical Records Nurse Assessor
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at ExamWorks Investigation Services Limited for the Medical Records Nurse Assessor role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Medical Records Nurse Assessor
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with ExamWorks Investigation Services Limited, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at ExamWorks Investigation Services Limited, and how you can make a difference!
How to prepare for a job interview at ExamWorks Investigation Services Limited
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at ExamWorks Investigation Services Limited.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like ExamWorks Investigation Services Limited appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how ExamWorks Investigation Services Limited supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
