Credit Controller
Location: Bolton
Hours: 37.5 hours per week
Department: Finance - Premex
Reporting to: PSL Credit Control Manager
Join Our Finance Team as a Credit Controller
Are you an organised and customer-focused professional looking to build or develop your career within Credit Control?
We are seeking a proactive Credit Controller to join our Finance team in Bolton, where you'll play a key role in maximising cash collections, maintaining strong client relationships, and supporting the continued success of the business.
This is an excellent opportunity for someone with administration or office-based experience who enjoys problem solving, communicating with a variety of stakeholders, and delivering outstanding customer service.
What You'll Be Doing
As a Credit Controller, you will be responsible for managing a portfolio of solicitor and insurer accounts, ensuring outstanding invoices are collected promptly and professionally. Your day-to-day responsibilities will include:
- Proactively chasing outstanding debt via telephone, email and written correspondence.
- Building effective relationships with solicitors, insurers and internal stakeholders.
- Investigating and resolving account queries, disputes and complaints.
- Understanding the reasons for overdue invoices and working towards successful resolutions.
- Managing monthly statement processes, including issuing manual statements where required.
- Following established chase schedules and collection procedures.
- Completing administrative duties, including accurate record keeping and spreadsheet management.
- Maintaining the high standards of customer service that Premex Services is known for.
What We're Looking For
Essential Skills & Experience
- Previous administrative or office-based experience.
- Strong communication skills with the ability to engage confidently at all levels.
- Excellent telephone manner.
- Good attention to detail and organisational skills.
- Customer-service focused approach.
- Competent IT skills, including Microsoft Excel and Word.
- Ability to work independently and as part of a team.
- Strong problem-solving abilities.
Desirable Skills & Experience
- Previous Credit Control experience.
- Experience working with solicitors, insurers, or within a finance environment.
- Knowledge of Sage (advantageous but not essential).
Personal Qualities
We're looking for someone who:
- Demonstrates professionalism at all times.
- Has excellent timekeeping and reliability.
- Thrives in a collaborative team environment.
- Is receptive to feedback and committed to continuous improvement.
- Takes pride in delivering high-quality work.
- Maintains a positive and proactive attitude.
What We Offer
- Supportive and collaborative working environment.
- Opportunity to develop your career within Finance and Credit Control.
- Ongoing training and development.
- Competitive salary and benefits package.
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Credit Controller in Bolton employer: ExamWorks Investigation Services Limited
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Contact Details:
ExamWorks Investigation Services Limited Recruitment Team
