At a Glance
- Tasks: Lead and optimise NHS services across East Anglia, driving operational excellence.
- Company: Dynamic healthcare organisation focused on patient care and continuous improvement.
- Benefits: Competitive salary, remote work flexibility, and opportunities for professional growth.
- Other info: Fast-paced environment with opportunities to influence regional performance.
- Why this job: Make a real impact in healthcare while leading teams and shaping service delivery.
- Qualifications: Experience in operations, ideally within healthcare, with strong leadership skills.
The predicted salary is between 39000 - 39000 £ per year.
Location: East Anglia (primarily remote with regional travel)
Salary: £39K
Hours: Full-time (40 hours per week)
We are seeking an exceptional Regional Operations Lead to play a pivotal role in delivering high-quality NHS and Primary Care services across East Anglia. This is an opportunity for a driven and experienced operations professional to take ownership of regional performance, influence key stakeholder relationships, and drive continuous improvement within a fast-growing, patient-focused organisation. You will work at the heart of operations, partnering with senior leaders and NHS stakeholders to ensure services are delivered efficiently, compliantly, and to the highest possible standard.
The Opportunity
This is not a purely administrative operations role, it is a hands-on, strategic leadership position where you will:
- Shape and optimise service delivery across multiple NHS contracts
- Influence operational strategy and regional performance
- Lead, develop and inspire teams
- Act as a trusted partner to both internal leadership and external stakeholders
Key Responsibilities
Operational Leadership
- Own the day-to-day operational delivery of NHS services across the region
- Ensure services run efficiently, meeting all quality and performance standards
- Lead workforce planning, including rota oversight and resource optimisation
- Maintain accurate operational systems, reporting, and process documentation
Contract & Stakeholder Management
- Take full accountability for contract performance and KPIs
- Build and manage strong, credible relationships with NHS stakeholders
- Lead service reviews and identify opportunities for enhancement and growth
- Proactively identify risks and implement effective mitigation strategies
- Provide strong leadership to regional operations teams
- Act as a role model, driving high performance and accountability
- Analyse data trends (using tools such as Excel/Power BI) to inform decisions
- Lead improvement initiatives to enhance efficiency, quality, and patient outcomes
- Support strategic objectives and contribute to wider organisational goals
About You
We are looking for a confident, commercially aware and highly capable operations leader who thrives in a fast-paced healthcare environment.
- Operations (Ops) experience, ideally within healthcare or NHS settings
- Demonstrable understanding of NHS structures, contracts, and service delivery
- Proven leadership experience, including managing and developing teams
- Experience managing stakeholders at multiple levels
Key Skills
- Excellent organisational skills with the ability to manage competing priorities
- Strong communication and influencing skills
- Analytical mindset with the ability to interpret data and drive action
- Experience with CRMs, rostering, or clinical systems
- Strong presentation and interpersonal skills
Personal Attributes
- Results-driven with a proactive, solutions-focused mindset
- Calm under pressure, with excellent problem-solving capability
- High attention to detail and accountability
- Passionate about delivering high-quality patient services
Regional Operations Lead employer: ExamWorks Group
As a Regional Operations Lead in East Anglia, you will join a dynamic and patient-focused organisation that prioritises operational excellence and continuous improvement within NHS services. Our supportive work culture fosters collaboration and innovation, offering ample opportunities for professional growth and development while making a meaningful impact on healthcare delivery. With a flexible remote working arrangement complemented by regional travel, you will enjoy a balanced work-life experience in a role that empowers you to lead and inspire teams towards achieving high-quality patient outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Operations Lead
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those already working in NHS or healthcare operations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their operational challenges and think of how you can contribute. We want you to shine as the perfect fit for the Regional Operations Lead role!
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've led teams or improved processes in previous roles. We love hearing about your successes and how you can bring that energy to our team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining us at StudySmarter and making a difference in NHS services.
We think you need these skills to ace Regional Operations Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Regional Operations Lead role. Highlight your operational leadership experience and any relevant NHS knowledge to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about improving NHS services and how your background makes you the perfect fit for this hands-on, strategic position.
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. We love to see how you've driven performance and led teams to success!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at ExamWorks Group
✨Know Your NHS Inside Out
Make sure you brush up on your knowledge of NHS structures, contracts, and service delivery. Being able to discuss these topics confidently will show that you're not just familiar with the operations but also genuinely interested in how they function.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams and managed stakeholders in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses, highlighting your ability to inspire and develop others while driving performance.
✨Be Data Savvy
Since the role involves analysing data trends, be ready to discuss your experience with tools like Excel or Power BI. Bring examples of how you've used data to inform decisions or improve operational efficiency in past positions.
✨Demonstrate Your Problem-Solving Skills
Think of specific challenges you've faced in operations and how you overcame them. This will help illustrate your calmness under pressure and your proactive, solutions-focused mindset, which are key attributes for this role.
