At a Glance
- Tasks: Deliver exceptional customer service and support clinical staff with administrative tasks.
- Company: Join a leading healthcare provider dedicated to patient care.
- Benefits: Full-time position with opportunities for growth and development.
- Other info: Dynamic work environment in a supportive team.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: Experience in administration and customer service, with strong IT skills.
The predicted salary is between 25000 - 32000 £ per year.
ExamWorks Group is seeking a full-time Administrator for Pure Physiotherapy in Norwich. In this role, you will deliver exceptional customer service and support clinical staff through various administrative tasks.
Responsibilities include:
- Managing patient appointments
- Liaising with referral partners
- Maintaining a professional reception area
The ideal candidate has experience in administration and customer service, with strong IT skills. Applicants should have a proactive approach and effective communication skills, ready to contribute positively to patient care.
Patient Services Administrator – Healthcare (Norwich) employer: ExamWorks Group
At ExamWorks Group, we pride ourselves on being an excellent employer by fostering a supportive work culture that prioritises employee growth and development. Our Norwich location offers a dynamic environment where you can enhance your administrative skills while contributing to meaningful patient care, all within a team that values collaboration and exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Services Administrator – Healthcare (Norwich)
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those working at Pure Physiotherapy. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient services and administration. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your IT skills! Be ready to discuss any software you’ve used in previous roles. If you have experience with appointment management systems, make sure to highlight that during your conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Patient Services Administrator – Healthcare (Norwich)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in administration and customer service. We want to see how your skills align with the role, so don’t be shy about showcasing your IT skills and any relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about patient care and how you can contribute to our team. Keep it professional but let your personality come through!
Show Off Your Communication Skills:Effective communication is key in this role. In your application, give examples of how you've successfully communicated with clients or colleagues in the past. We love seeing real-life examples!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at ExamWorks Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Patient Services Administrator. Familiarise yourself with the responsibilities like managing appointments and liaising with referral partners. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about delivering exceptional customer service, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your proactive approach and effective communication skills.
✨Brush Up on IT Skills
As strong IT skills are essential for this role, take some time to review any relevant software or systems you might be using. If you have experience with appointment management systems or healthcare software, be prepared to discuss how you've used them effectively in previous roles.
✨Create a Welcoming Atmosphere
Since maintaining a professional reception area is part of the job, think about how you would create a welcoming environment for patients. You could even mention ideas during the interview about how to enhance patient experience, showing that you're ready to contribute positively to patient care right from the start.
