At a Glance
- Tasks: Manage reception, book appointments, and support clinical staff in a busy healthcare setting.
- Company: Join Central Health Physiotherapy, a supportive and values-driven team.
- Benefits: Competitive hourly wage, flexible part-time hours, and skill development opportunities.
- Other info: Perfect for those looking to grow in a dynamic healthcare environment.
- Why this job: Make a real difference in patient care while gaining valuable experience.
- Qualifications: Strong organisational skills, excellent customer service, and a proactive attitude.
The predicted salary is between 12 - 14 £ per hour.
Location: London (Enfield N14)
Salary: £12.71 - £14.80 per hour
Shifts: Part-time, Wednesdays 2.30pm-7.15pm and alternate Saturdays 8:30am-5:00pm (with 30 minutes lunch break)
About the Role
Central Health Physiotherapy are looking for a proactive and organised Administrative Assistant to join our team. You will play a key role in ensuring the smooth day-to-day running of our clinic, delivering an efficient, professional and patient-focused service. This is a fantastic opportunity for someone who enjoys working in a fast-paced healthcare environment and takes pride in delivering excellent customer service.
Key Responsibilities
- Manage reception and maintain a tidy, professional, and accessible reception area
- Answer phone calls, emails, and messages promptly and professionally
- Book patients into physiotherapy appointments, classes, and services
- Process payments and update patient records (including insurance details)
- Bank cash and cheques regularly and manage petty cash in collaboration with Accounts
- Provide general secretarial support to clinical staff
- Issue patient surveys following initial appointments
- Contact referrals in line with company policy
What We’re Looking For
- Strong organisational and communication skills
- Excellent customer service and a professional manner
- Ability to multitask and prioritise workload
- Attention to detail and accuracy
- Comfortable handling confidential information
- IT skills (experience with clinic systems such as TM3 desirable but not essential)
- Team player with a positive, proactive attitude
Why Join Us?
- Be part of a supportive and values-driven team
- Opportunity to develop your skills within a growing organisation
- Make a real difference to patient experience and care
Administrative Assistant in London employer: ExamWorks Group
Central Health Physiotherapy is an excellent employer that fosters a supportive and values-driven work environment in Enfield, London. As an Administrative Assistant, you will have the opportunity to develop your skills while making a meaningful impact on patient care, all within a fast-paced healthcare setting that prioritises excellent customer service and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Assistant in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone at Central Health Physiotherapy. A personal connection can give you the inside scoop and might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching the company and its values. We want to see that you’re genuinely interested in being part of our team and making a difference in patient care. Tailor your answers to show how your skills align with our needs.
✨Tip Number 3
Practice makes perfect! Do some mock interviews with a friend or in front of the mirror. Focus on showcasing your organisational skills and customer service experience, as these are key for the Administrative Assistant role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Administrative Assistant in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights the skills and experiences that match what we're looking for in an Administrative Assistant. Use keywords from the job description to show us you're a perfect fit!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Tell us why you want to join our team at Central Health Physiotherapy and how your background makes you the ideal candidate for this role.
Show Off Your Organisational Skills:Since we're after someone organised, make sure your application is neat and well-structured. A tidy application reflects your ability to maintain a professional reception area!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at ExamWorks Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Administrative Assistant at Central Health Physiotherapy. Familiarise yourself with tasks like managing reception, booking appointments, and handling patient records. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this position requires excellent customer service, prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can convey your proactive attitude and ability to handle challenging situations with a professional manner.
✨Demonstrate Organisational Skills
Being organised is key in this role. During the interview, share specific strategies you use to stay organised and manage multiple tasks. You might mention tools or methods that help you prioritise your workload effectively, which will show you're ready for the fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the clinic's approach to patient care, or opportunities for skill development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
