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- Tasks: Assist with the referral process for injured clients and support the team in their journey.
- Company: Join a growing business dedicated to rehabilitation and case management services.
- Benefits: Full training, supportive team environment, and meaningful work that makes a difference.
- Other info: Flexible role with opportunities for personal and professional growth.
- Why this job: Be part of a team that values quality and professionalism while helping others recover.
- Qualifications: 3 GCSEs at grade C/4 or above and previous administrative experience.
The predicted salary is between 24000 - 28000 £ per year.
We are looking for a Business Support Administrator to join a busy and growing business, assisting with the referral process of injured clients who have been referred to us for rehabilitation and case management services. Working alongside our referring parties of solicitors, insurance companies, case management companies, etc., you will be responsible for arranging assessments and treatment for the injured person, as well as supporting the team with associated tasks relevant to the client’s journey with ETS. This is a varied role within a supportive team. While team members may hold specific responsibilities across the duties below, you’ll also be expected to provide cover for colleagues when required. Full on-the-job training and development will be provided to help you become a confident, multi-skilled member of the team.
Skills & Personal Attributes
- A confident communicator (excellent written and verbal skills)
- Highly organised with strong time management and prioritisation skills
- Detail-focused, with strong data accuracy and quality checking skills
- Process-compliant, methodical and able to follow procedures consistently
- Comfortable working with sensitive and confidential information
- A strong team player who is flexible and supportive of colleagues
- Calm under pressure, able to manage competing demands
- Competent in Microsoft Office (Outlook, Excel, Word)
- Numerate, with confidence handling invoices, trackers and records
- Empathetic and professional when communicating with varied stakeholders
Qualifications & Experience
- Minimum: 3 GCSEs (or equivalent) at grade C/4 or above
- Previous experience in a busy administrative role (or similar) where strong organisation, customer service and process compliance were essential
- Experience liaising with external stakeholders (e.g., clients, insurers, solicitors) is beneficial
- Experience in healthcare, rehabilitation, clinical, insurance, legal, or case management environments is desirable (but not essential)
What We Offer
- Full training and development to become a multi-skilled team member
- Supportive team environment with structured onboarding
- Opportunity to contribute to meaningful work that supports service users’ recovery and rehabilitation
- A role where quality, professionalism and attention to detail are truly valued
Business Support in Leeds employer: ExamWorks Group
Contact Detail:
ExamWorks Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work in healthcare or rehabilitation. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by practising common questions related to business support roles. Think about how your skills in organisation and communication can shine through in your answers.
✨Tip Number 3
Showcase your tech skills! Familiarise yourself with Microsoft Office tools, as they’re essential for the role. Maybe even create a quick spreadsheet to demonstrate your data handling prowess.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Business Support in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your organisational skills, attention to detail, and any relevant experience in administrative roles or working with stakeholders.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the Business Support Administrator role. Share specific examples of how you've successfully managed competing demands or worked in a team, and don’t forget to show your enthusiasm for the position!
Showcase Your Communication Skills: Since excellent written communication is key for this role, make sure your application is clear, concise, and free of errors. Use professional language but let your personality shine through – we want to see the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at ExamWorks Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Business Support Administrator role. Familiarise yourself with the referral process and the types of stakeholders you'll be working with, like solicitors and insurance companies. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
As a Business Support Administrator, excellent communication is key. Prepare examples of how you've effectively communicated with various stakeholders in previous roles. Whether it's through emails or face-to-face interactions, being able to articulate your thoughts clearly will impress the interviewers.
✨Demonstrate Your Organisational Skills
This role requires strong organisational abilities, so come prepared with examples of how you've managed competing demands in the past. Discuss any tools or methods you use to stay organised, like prioritising tasks or using digital trackers, to showcase your time management skills.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your ability to handle sensitive information and work under pressure. Think about times when you've had to remain calm and methodical while dealing with challenging situations. Sharing these experiences will highlight your suitability for the role.