Commercial Administrator
Location: S35 9ZX
Hours: 37.5 hours per week, 9am – 5pm
Company: MLAS
Employment Type: Permanent
Purpose of the Role
As a Commercial Administrator at MLAS, you will play a vital role in supporting the smooth operation of our commercial activities. Working closely with the Commercial Team Leader, you will provide high‑quality administrative support, manage communications, maintain internal systems, and help drive performance against key targets and KPIs. This is an excellent opportunity for a detail‑oriented and proactive individual looking to contribute to a fast‑paced and collaborative business environment.
Key Responsibilities
- Manage internal and external communications via telephone and email
- Handle confidential and sensitive information with professionalism and discretion
- Effectively prioritise and manage your workload to meet deadlines
- Build and maintain strong client relationships to support conversion of enquiries into instructions
- Maintain and update internal systems and the company knowledge hub
- Support the Commercial Team Leader in achieving targets and KPIs
Knowledge & Experience
- Previous experience in a secretarial, administrative, or commercial role (medical or legal sector experience desirable)
- Experience in customer service and/or complaints resolution is advantageous
- Confident handling confidential and sensitive information
- Proficiency in Microsoft Office (Word, Outlook – training provided on internal systems)
- Strong written English skills, including grammar and punctuation
- Ability to work under pressure and manage competing priorities
- Commercial awareness and understanding of business operations
Key Skills
- Excellent written and verbal communication skills
- Strong telephony skills
- Strong organisational and time management abilities
- High attention to detail and accuracy
- Ability to maintain confidentiality at all times
- Proficient in Microsoft Office applications
- Adaptable and quick to learn new systems and processes
- Strong team player with the ability to collaborate effectively
Personal Qualities
- Positive, proactive, and solution‑focused mindset
- Eagerness to learn and develop new skills
- Strong problem‑solving abilities
- Professional and reliable approach
- Commitment to delivering high‑quality service
- Enthusiastic about working in a collaborative and innovative team
Why Join MLAS?
At MLAS, we value innovation, teamwork, and excellence. You’ll be joining a supportive environment where your contributions matter, and where you’ll have the opportunity to grow and develop your career.
