At a Glance
- Tasks: Provide advanced IT support for Windows 11 and Microsoft 365, troubleshooting and mentoring junior staff.
- Company: Join ExamWorks Group, a leader in IT support with a collaborative environment.
- Benefits: Full-time contract with competitive salary and opportunities for professional growth.
- Other info: Office-based role in Horwich Bolton with a focus on teamwork and service excellence.
- Why this job: Make a real difference by supporting users and enhancing their tech experience.
- Qualifications: Experience in IT support, especially with Windows 11 and M365.
The predicted salary is between 40000 - 45000 £ per year.
ExamWorks Group is looking for an experienced IT Support Technician – Level 2 to provide advanced technical support to end users. This role focuses on troubleshooting Windows 11, Microsoft 365, and Azure AD, and acting as an escalation point for 1st Line Service Desk.
You will collaborate closely with the Service Desk Manager and IT Operations teams, support end user devices, maintain service standards, and mentor junior staff. The position is office based in Horwich Bolton and offers a full-time contract.
Senior 2nd Line IT Support Technician – Windows 11 & M365 in Bolton employer: ExamWorks Group
ExamWorks Group is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development. With a focus on enhancing NHS services in East Anglia, our team enjoys the flexibility of remote work combined with the opportunity to make a meaningful impact in healthcare operations. We provide comprehensive support, competitive benefits, and a collaborative environment that empowers our employees to excel in their roles.
