At a Glance
- Tasks: Manage litigated cases and ensure deadlines are met with precision.
- Company: Join a supportive team in a fast-paced legal environment.
- Benefits: Gain valuable experience and develop your coordination skills.
- Other info: Opportunity for growth in a dynamic, collaborative setting.
- Why this job: Make a real impact by ensuring quality service and efficiency.
- Qualifications: Strong organisational skills and experience in case management.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a highly organised and detail-focused Litigation Process Co-Ordinator to join our team. This role is critical in ensuring we maintain a high-performing expert panel that meets the needs of both the business and our customers. You will take ownership of managing expert performance and service delivery across your allocated areas, ensuring deadlines, availability, and service standards are consistently met - particularly across court-directed cases and cost budget processes.
Key Responsibilities
- Manage all litigated cases where a Court Order is in force
- Monitor and manage the Court Deadline mailbox, ensuring all Court Orders are logged and actioned
- Obtain, track, and manage Cost Budget requests in line with client deadlines
- Maintain accurate records of Court deadlines and Cost budgets for audit purposes
- Proactively chase internal teams, experts, and external parties to ensure deadlines are met
- Provide regular updates to solicitors and stakeholders on case progress
- Ensure Experts are fully briefed, aware of deadlines, and compliant with requirements
- Keep operational management teams informed of workload and deadlines
- Maintain accurate and up-to-date CMS file logs
- Ensure all relevant documentation is correctly stored and auditable
- Track volumes of requests and produce monthly reporting for management
- Respond to both internal and external queries efficiently
- Handle daily post and email correspondence
- Build strong working relationships with customers, suppliers, and stakeholders
- Provide solutions to day-to-day operational challenges
- Work in line with ISO Quality standards and business procedures
About You
Knowledge & Experience
- Strong understanding of case management processes
- Experience handling high-volume administrative workloads
- Confident using Microsoft Office (Excel, Word, Outlook)
- Experience with data entry, tracking, and record-keeping
- Proven ability to manage competing priorities and deadlines
Skills & Abilities
- Excellent written and verbal communication skills
- Strong attention to detail and accuracy
- Ability to manage challenging conversations with stakeholders, including customers and experts
- Strong organisational and time management skills
- Confident problem-solver with a proactive approach
- Ability to work independently and collaboratively within a team
Personal Qualities
- Professional, courteous, and reliable
- Resilient and able to work under pressure
- Strong work ethic and commitment to deadlines
- Flexible and adaptable in a fast-paced environment
Why Join Us?
- Be part of a supportive, collaborative team
- Opportunity to work in a fast-moving, operationally critical role
- Develop stakeholder management and coordination expertise
- Contribute to a business that values quality, efficiency, and service excellence
Litigation Process Co-ordinator in Bolton employer: ExamWorks Group
Join our dynamic team in Bolton as a Litigation Process Co-ordinator, where you will thrive in a supportive and collaborative environment that prioritises quality and service excellence. We offer ample opportunities for professional growth and development, allowing you to enhance your stakeholder management skills while contributing to a high-performing expert panel. With a strong focus on work-life balance and a commitment to employee well-being, we ensure that our team members feel valued and empowered in their roles.
