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- Tasks: Lead and oversee daily operations of our Bolton Assessment Centre, ensuring top-notch service delivery.
- Company: Join a dynamic healthcare organisation committed to quality and employee wellbeing.
- Benefits: Competitive salary, professional development opportunities, and a supportive work environment.
- Other info: This role offers excellent career growth and the chance to drive innovation.
- Why this job: Make a real impact by shaping assessment services and inspiring your team.
- Qualifications: Proven leadership experience and strong operational management skills, preferably in healthcare.
The predicted salary is between 40000 - 50000 £ per year.
Bolton based - Monday - Friday 08:30 - 16:30
We’re seeking an experienced Assessment Centre Manager to provide leadership and oversight across our Assessment Centre based in Bolton. This pivotal role ensures services are delivered to the highest standards, balancing operational efficiency, compliance, and employee wellbeing.
What you’ll do:
- Lead daily operations: Oversee assessments, administration, customer service, facilities, and health & safety, ensuring smooth delivery of services.
- Drive performance: Monitor Health Professionals against contractual Target Performance Levels (TPLs), audit requirements, and turnaround times, promoting best practice and continuous improvement.
- Recruit and develop talent: Work with recruitment teams to attract, train, and retain Health Professionals. Support their professional growth with tailored development plans, appraisals, and succession planning.
- Ensure compliance: Maintain regional databases, oversee sign off processes, and embed the Clinical Governance Quality and Service Framework (CGQSF) into daily practice.
- Manage estates and facilities: Report on capacity and utilisation, conduct site inspections, and ensure compliance with statutory standards, IT infrastructure, and security systems.
- Champion employee engagement: Partner with HR to foster wellbeing, manage attendance and performance proactively, and motivate teams to deliver high-quality outcomes.
- Analyse and report data: Maintain management information systems, produce accurate reports, and communicate performance metrics to identify opportunities for service improvement.
- Handle customer concerns: Investigate complaints, elevate serious issues, and ensure customer service standards are consistently met.
- Promote innovation: Identify efficiencies, reduce costs, and implement process improvements to optimise business performance.
What we’re looking for:
- Proven leadership and people management experience
- Strong operational management background, ideally within healthcare or assessment services
- Ability to balance compliance, quality, and performance targets
- Excellent communication, problem solving, and organisational skills
- Commitment to employee development and wellbeing
This is a high impact role where you’ll shape the delivery of assessment services, inspire your team, and ensure our centres operate to the highest standards. Apply today and take the lead in driving quality, efficiency, and engagement across our assessment centres.
Assessment Centre Manager in Bolton employer: ExamWorks Group
Contact Detail:
ExamWorks Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assessment Centre Manager in Bolton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their mission. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable answering common questions and discussing your experience. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Assessment Centre Manager in Bolton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership and operational management experience, especially in healthcare or assessment services, to show us you’re the right fit.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role. Share specific examples of how you've driven performance and supported employee development in your previous roles. We love a good story!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically so we can easily see your problem-solving abilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at ExamWorks Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Assessment Centre Manager. Familiarise yourself with the key aspects like operational management, compliance, and employee wellbeing. This will help you demonstrate your knowledge and show how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and people management experience. Think about times when you've successfully led a team or improved performance. Be ready to discuss how you can inspire and motivate others, as this role is all about driving quality and engagement.
✨Emphasise Compliance and Quality
Since the role involves balancing compliance and performance targets, be prepared to discuss your approach to maintaining high standards. Share specific instances where you've ensured compliance in previous roles, and how you’ve implemented best practices to improve service delivery.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their current challenges in assessment services or how they measure success in employee engagement. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.