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- Tasks: Lead daily operations of the assessment centre and ensure high-quality service delivery.
- Company: Join ExamWorks, a leader in healthcare assessments with over a decade of experience.
- Benefits: Enjoy a competitive salary, hybrid work model, 23+ days holiday, and wellness perks.
- Why this job: Make a real impact in clients' lives while working in a supportive and dynamic environment.
- Qualifications: Seeking proactive candidates with healthcare management experience and strong leadership skills.
- Other info: Opportunity for volunteering days and access to mental health support programs.
The predicted salary is between 36000 - 60000 £ per year.
Are you a dynamic and experienced professional looking for a new challenge? We are currently seeking an Assessment Centre Manager to play a pivotal role in our assessment centre operations.
As the Assessment Centre Manager, you will be responsible for overseeing the day-to-day operations of the assessment centre, including administration, customer service, facilities, health and safety, and assessment delivery. You will work closely with Quality Assurance Managers to develop and implement successful target-related achievements and meet agreed target levels.
Key responsibilities of the role include:
- Providing leadership and oversight of the assessment centre.
- Collaborating with the recruitment team to recruit Disability Assessors as required.
- Developing individual development plans for staff members.
- Maintaining a database of healthcare professionals.
- Producing evidence-based reports in compliance with DWP and contractual frameworks.
- Monitoring assessors’ performance and turnaround targets.
- Overseeing the internal sign-off of disability assessors.
- Reporting on capacity utilisation and compliance.
- Conducting physical inspections of the site.
- Managing the daily activities of health professionals.
Collaboration with the Clinical Operations Manager, other Assessment Centre Managers, and Human Resources will be essential to foster employee engagement and well-being.
We are looking for a candidate who is proactive, detail-oriented, and committed to continuous improvement. If you have a background in healthcare management, excellent communication and leadership skills, and a passion for delivering high-quality service, we want to hear from you.
Join our team and make a difference in the lives of our clients. Apply now to become our next Assessment Centre Manager!
Who are ExamWorks?
We have supported the DWP on the delivery of PIP assessments for over a decade and pride ourselves on offering an excellent service as part of our wide and varied business.
We are all about health here and whether that is PIP, MedCo Legal, Accident Management, Occupational Health or Rehabilitation Services we go the extra mile.
What’s in it for you?
- A competitive basic salary plus bonuses.
- A hybrid working model allowing for working from home a number of days per week.
- 23 days’ holiday (rising to 27 with length of service).
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
- Company pension, Health screening bi-annually.
- Discounts on retail and socialising, to health & wellbeing, travel and technology.
- Refer a friend reward scheme.
- Access to Employee Assistance programmes including wills, mortgages, counselling and Mental Health Support.
ExamWorks UK will continue to provide Functional Assessments until 2029.
Hybrid – Remote and Based at Childwall L16 3NW
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Assessment Centre Manager employer: ExamWorks Group
Contact Detail:
ExamWorks Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assessment Centre Manager
✨Tip Number 1
Familiarize yourself with the specific responsibilities of the Assessment Centre Manager role. Understanding the nuances of overseeing operations, collaborating with recruitment teams, and maintaining compliance will help you demonstrate your fit for the position during interviews.
✨Tip Number 2
Network with professionals in healthcare management and assessment services. Engaging with others in the field can provide insights into the role and may even lead to referrals or recommendations that could strengthen your application.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in managing teams. Highlighting your ability to develop individual development plans and foster employee engagement will resonate well with our commitment to continuous improvement.
✨Tip Number 4
Research ExamWorks and its role in delivering PIP assessments. Understanding our mission and values will allow you to align your responses with what we are looking for in a candidate, showcasing your passion for delivering high-quality service.
We think you need these skills to ace Assessment Centre Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in healthcare management and leadership. Emphasize your skills in administration, customer service, and compliance, as these are crucial for the Assessment Centre Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering high-quality service and your commitment to continuous improvement. Mention specific examples of how you've successfully managed teams or projects in the past.
Highlight Relevant Skills: In your application, focus on key skills such as communication, collaboration, and performance monitoring. These are essential for working closely with Quality Assurance Managers and other team members.
Showcase Your Leadership Experience: Provide examples of your leadership experience, particularly in managing teams or overseeing operations. This will demonstrate your capability to provide oversight and foster employee engagement within the assessment centre.
How to prepare for a job interview at ExamWorks Group
✨Show Your Leadership Skills
As an Assessment Centre Manager, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've successfully led teams in the past, particularly in healthcare settings. Highlight your experience in overseeing operations and fostering employee engagement.
✨Understand the Assessment Process
Familiarize yourself with the assessment processes relevant to the role. Discuss your knowledge of DWP compliance and how you can ensure that the assessment centre meets all necessary standards. This will show your commitment to quality and detail.
✨Emphasize Collaboration
Collaboration is key in this role. Be ready to talk about your experience working with various teams, such as recruitment and clinical operations. Share specific instances where your collaborative efforts led to successful outcomes.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges in a busy assessment centre. Think through potential situations you might face and how you would address them effectively.
