At a Glance
- Tasks: Manage reception, book appointments, and support clinical staff in a busy healthcare setting.
- Company: Join Central Health Physiotherapy, a supportive and values-driven team.
- Benefits: Competitive pay, flexible part-time hours, and opportunities for skill development.
- Other info: Perfect for those looking to thrive in a fast-paced environment.
- Why this job: Make a real difference in patient care while gaining valuable experience.
- Qualifications: Strong organisational skills, excellent customer service, and a proactive attitude.
The predicted salary is between 12 - 14 £ per hour.
Location: London (Enfield N14)
Salary: £12.71 - £14.80 per hour
Shifts: Part-time, Wednesdays 2.30pm-7.15pm and alternate Saturdays 8:30am-5:00pm (with 30 minutes lunch break)
About the Role
Central Health Physiotherapy are looking for a proactive and organised Administrative Assistant to join our team. You will play a key role in ensuring the smooth day-to-day running of our clinic, delivering an efficient, professional and patient-focused service. This is a fantastic opportunity for someone who enjoys working in a fast-paced healthcare environment and takes pride in delivering excellent customer service.
Key Responsibilities
- Manage reception and maintain a tidy, professional, and accessible reception area
- Answer phone calls, emails, and messages promptly and professionally
- Book patients into physiotherapy appointments, classes, and services
- Process payments and update patient records (including insurance details)
- Bank cash and cheques regularly and manage petty cash in collaboration with Accounts
- Provide general secretarial support to clinical staff
- Issue patient surveys following initial appointments
- Contact referrals in line with company policy
What We’re Looking For
- Strong organisational and communication skills
- Excellent customer service and a professional manner
- Ability to multitask and prioritise workload
- Attention to detail and accuracy
- Comfortable handling confidential information
- IT skills (experience with clinic systems such as TM3 desirable but not essential)
- Team player with a positive, proactive attitude
Why Join Us?
- Be part of a supportive and values-driven team
- Opportunity to develop your skills within a growing organisation
- Make a real difference to patient experience and care
Administrative Assistant employer: ExamWorks Group
Central Health Physiotherapy is an excellent employer that values its team members and fosters a supportive work environment. As an Administrative Assistant in our London clinic, you will enjoy flexible part-time hours, competitive pay, and the opportunity to develop your skills while making a meaningful impact on patient care. Join us to be part of a dedicated team that prioritises professional growth and exceptional service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone at Central Health Physiotherapy. A personal connection can really help you stand out in the crowd.
✨Tip Number 2
Prepare for the interview by researching the company and its values. We want to see that you’re genuinely interested in being part of our team and making a difference in patient care.
✨Tip Number 3
Practice your responses to common interview questions. Think about how your skills match what we’re looking for, especially in customer service and organisation. Confidence is key!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re keen on the role. Plus, it’s a great way to reiterate your interest.
We think you need these skills to ace Administrative Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights the skills and experiences that match what we're looking for in an Administrative Assistant. Use keywords from the job description to show us you're a great fit!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Tell us why you want to join our team and how your background makes you the perfect candidate. Keep it professional but let your personality come through!
Show Off Your Organisational Skills:Since we're after someone who can multitask and stay organised, give examples in your application of how you've successfully managed multiple responsibilities in the past. We love a proactive attitude!
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your amazing application right away!
How to prepare for a job interview at ExamWorks Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Administrative Assistant at Central Health Physiotherapy. Familiarise yourself with tasks like managing reception, booking appointments, and processing payments. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this position requires excellent customer service, prepare examples from your past experiences where you’ve gone above and beyond for a customer. Think about how you handled difficult situations or ensured a positive experience for clients, as this will resonate well with the interviewers.
✨Demonstrate Organisational Skills
Being organised is key in this role. During the interview, share specific strategies you use to stay organised and manage multiple tasks. You might mention tools or methods you employ to prioritise your workload, which will show that you can handle the fast-paced environment they’re looking for.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the clinic's approach to patient care, or opportunities for professional development. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
