At a Glance
- Tasks: Ensure high-quality repairs in social housing and maintain compliance with standards.
- Company: Established property services contractor focused on social housing.
- Benefits: Competitive salary, full-time role, and career development opportunities.
- Other info: Supportive environment with long-term stability and growth potential.
- Why this job: Join a growing team and make a real difference in community housing.
- Qualifications: Experience in social housing repairs and strong analytical skills.
The predicted salary is between 45000 - 45000 £ per year.
- Quality Assurance Officer
- 📍 Stratford 💰 £40,000 - £45,000 per annum (DOE) 🕒 Full Time | Permanent
Example Recruitment Group are working with a well-established property services contractor delivering reactive maintenance and repairs within the social housing sector.
Due to continued growth, we are recruiting for an experienced Quality Assurance Officer to join their team based in Stratford.
This is an excellent opportunity for someone with a strong background in social housing repairs, commercial validation and quality assurance who is looking to play a key role in maintaining service quality, compliance and contractual performance.
The Role
As a Quality Assurance Officer, you will support the delivery of high-quality, compliant and commercially robust reactive maintenance services across social housing contracts.
Working closely with planners, supervisors, operatives, subcontractors and clients, you will ensure repairs are completed accurately, efficiently and in line with contractual obligations.
Key Responsibilities
- Carry out desktop quality assurance checks on completed repairs.
- Validate Schedule of Rates (SOR/NHF) and commercial claims.
- Review and authorise repair variations where appropriate.
- Monitor compliance with Health & Safety and asbestos procedures.
- Conduct audits, post-inspections and quality reviews.
- Produce performance reports and identify areas for improvement.
- Support operational teams to ensure contractual compliance.
- Liaise with clients, subcontractors and internal stakeholders.
- Ensure repairs meet quality standards and client expectations.
- Assist in driving continuous service improvement.
Essential Requirements
- Previous experience within social housing, property maintenance or reactive repairs.
- Strong understanding of responsive maintenance contracts.
- Experience working with Schedule of Rates (SOR/NHF).
- Experience validating repair variations and commercial claims.
- Knowledge of asbestos processes, compliance and Health & Safety legislation.
- Experience carrying out quality assurance, auditing or post-inspections.
- Excellent analytical skills with strong attention to detail.
- Confident using Microsoft Office and job management systems.
- Strong communication and organisational skills.
- What's on Offer
- £40,000 - £45,000 salary depending on experience.
- Permanent, full-time position.
- Opportunity to join a growing and successful social housing contractor.
- Supportive team environment with career development opportunities.
- Stable, long-term role within a busy and essential service.
If you're an experienced Quality Assurance Officer with a background in social housing repairs, SOR validation and compliance, we'd love to hear from you.
Apply today with your CV for immediate consideration
Quality Assurance Officer in Stratford employer: Example Recruitment
Example Recruitment Group Ltd is an exceptional employer for Gas Engineers, offering flexible part-time and full-time opportunities with guaranteed workloads throughout the year. With a strong focus on local work within a one-hour radius from home, employees benefit from consistent earnings, fully supplied materials, and a supportive work culture that prioritises safety and efficiency. The company fosters growth by providing ongoing contracts and a structured payment system, making it an attractive choice for skilled professionals seeking meaningful employment in the South East London and North Kent area.
