At a Glance
- Tasks: Schedule and manage property maintenance works while providing top-notch customer service.
- Company: Join a well-established property maintenance company with a focus on teamwork.
- Benefits: Gain valuable experience, develop your skills, and enjoy a supportive work environment.
- Other info: Fast-paced role with opportunities for growth and learning in a dynamic team.
- Why this job: Be the vital link between residents and operatives, making a real difference in their lives.
- Qualifications: Strong communication skills and experience in scheduling or customer service are essential.
The predicted salary is between 32760 - 40040 £ per year.
Example are looking to recruit a highly organised and customer-focused Scheduler to join a well established property maintenance company
Responsibilities
- Provide excellent customer service to residents, handling enquiries, bookings and appointment changes.
- Plan, schedule and manage repairs and maintenance works efficiently, maximising operative productivity.
- Allocate and update jobs using scheduling and job management systems (e. g. ROCC, DRS, Opti-time).
- Work closely with supervisors and operatives to coordinate daily workloads and optimise routes.
- Manage emergency and priority works appropriately, escalating to out-of-hours services only when required.
- Monitor work in progress, ensuring jobs are progressed and closed within target timescales.
- Ensure operatives are correctly using and updating PDAs and digital systems.
- Act as the key communication link between residents, operatives and client teams.
- Maintain accurate records, notes and job updates across all systems.
- Support the wider scheduling team, providing cover during absences where required.
About You
- IT literate, with confidence using scheduling and job management systems.
- Excellent telephone manner and communication skills.
- Strong attention to detail and ability to prioritise workload.
- Ability to work to tight deadlines in a busy environment.
- Experience in scheduling, planning, administration or high-volume customer service/call handling.
- Experience within social housing, repairs or maintenance environments.
- Knowledge of repairs and maintenance terminology and KPIs.
- Experience using systems such as ROCC, Opti-time or DRS.
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Scheduler in London employer: Example Recruitment
Example Recruitment Group Ltd is an exceptional employer for Gas Engineers, offering flexible part-time and full-time opportunities with guaranteed workloads throughout the year. With a strong focus on local work within a one-hour radius from home, employees benefit from consistent earnings, fully supplied materials, and a supportive work culture that prioritises safety and efficiency. The company fosters growth by providing ongoing contracts and a structured payment system, making it an attractive choice for skilled professionals seeking meaningful employment in the South East London and North Kent area.
StudySmarter Expert Advice🤫
We think this is how you could land Scheduler in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Example Recruitment and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Example Recruitment!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Example Recruitment keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Scheduler in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Example Recruitment:This is your chance to really connect with the team at Example Recruitment. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Example Recruitment
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Example Recruitment.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Example Recruitment that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Example Recruitment. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
