At a Glance
- Tasks: Manage and maintain portfolio records, ensuring high-quality governance and accurate reporting.
- Company: Join a dynamic team in Nottingham focused on large-scale transformation initiatives.
- Benefits: Competitive daily rate, flexible working days, and opportunities for professional growth.
- Other info: Work 2-3 days a week with a focus on process improvement.
- Why this job: Be a key player in impactful projects while enhancing your ITSM skills.
- Qualifications: Experience in ITSM, ServiceNow, and strong stakeholder management skills required.
We are looking for an experienced ITSM Portfolio Analyst to join our clients Change/Project Office function. This role will suit someone who has previously worked on Operating Model or Target Operating Model (TOM) programmes and understands the governance, structure, and controls required to support large-scale transformation initiatives. The successful candidate will play a key role in maintaining the integrity of the portfolio view across active projects, ensuring high-quality governance, accurate reporting, and effective portfolio administration.
Key Experience Required:
- Previous experience working within a Change Office, Project Office, PMO, or Portfolio Management environment
- Strong experience supporting Operating Model or Target Operating Model (TOM) transformation programmes
- Hands-on experience using ServiceNow for portfolio or project administration
- Experience managing portfolio governance, project tracking, approvals, and dependencies
- Strong stakeholder management skills with the confidence to chase actions and maintain governance standards
- Excellent attention to detail and data quality management
Desirable Experience:
- Knowledge or practical experience of ITIL v4
Responsibilities:
- Maintain accurate and up-to-date portfolio records within ServiceNow
- Support governance and portfolio review meetings
- Track project progress, approvals, risks, and dependencies
- Ensure portfolio data quality and governance standards are consistently maintained
- Identify process improvement opportunities across portfolio management activities
Please forward your CV for immediate consideration.
ITSM Portfolio Analyst - must have ITSM experience in Nottingham employer: Exalto Consulting
Join a forward-thinking organisation in Nottingham that values innovation and excellence in IT service management. As an ITSM Portfolio Analyst, you'll benefit from a collaborative work culture that prioritises employee growth through continuous learning opportunities and hands-on experience with cutting-edge tools like ServiceNow. With flexible working arrangements of 2-3 days a week, this role offers a perfect balance between professional development and personal life, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land ITSM Portfolio Analyst - must have ITSM experience in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the ITSM field and let them know you're on the lookout for opportunities. Sometimes, a friendly nudge can lead to a hidden gem of a job that isn't even advertised yet.
✨Tip Number 2
Get your LinkedIn game on point! Make sure your profile showcases your ITSM experience and skills. Join relevant groups and engage with posts to get noticed by recruiters who are looking for someone just like you.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of ServiceNow and ITIL v4. Be ready to discuss how you've supported Operating Model programmes in the past. Confidence and preparation can make all the difference!
✨Tip Number 4
Don't forget to apply through our website! We have loads of opportunities that might be perfect for you. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace ITSM Portfolio Analyst - must have ITSM experience in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your ITSM experience and any relevant projects you've worked on. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Showcase Your Governance Skills:Since this role involves maintaining governance standards, it’s crucial to mention any experience you have in managing portfolio governance or project tracking. We love seeing candidates who can keep things organised and efficient!
Highlight Your ServiceNow Experience:If you've got hands-on experience with ServiceNow, make it pop in your application! We’re looking for someone who can hit the ground running, so let us know how you've used it in past roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Exalto Consulting
✨Know Your ITSM Inside Out
Make sure you brush up on your ITSM knowledge, especially around ServiceNow and the governance structures involved in portfolio management. Be ready to discuss your previous experiences with Operating Model or TOM programmes, as this will show you understand the role's requirements.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've effectively managed stakeholders in past projects. Highlight situations where you had to chase actions or maintain governance standards, as this will demonstrate your confidence and ability to handle the responsibilities of the role.
✨Be Detail-Oriented
Since attention to detail is crucial for this position, come prepared with examples that showcase your data quality management skills. Discuss how you've maintained accurate records and ensured high-quality governance in your previous roles.
✨Think Process Improvement
Consider potential process improvements you've identified in past portfolio management activities. Be ready to share these insights during the interview, as it shows your proactive approach and understanding of continuous improvement in a Change/Project Office environment.
