At a Glance
- Tasks: Manage and maintain the demand pipeline for transformation projects.
- Company: Join a dynamic Change/Project Office in Nottingham.
- Benefits: Competitive daily rate, flexible working days, and professional growth opportunities.
- Other info: Work 2-3 days a week in a collaborative environment.
- Why this job: Be a key player in exciting transformation programmes using ServiceNow.
- Qualifications: Experience in ITSM, TOM programmes, and strong stakeholder management skills.
The predicted salary is between 68000 - 85000 € per year.
We are looking for an experienced ITSM Demand Analyst to join our clients Change / Project Office function. This role will suit someone who has previously worked on Operating Model or Target Operating Model (TOM) programmes and understands how to manage demand governance, process controls, and portfolio transition activities within complex transformation environments.
The successful candidate will play a key role in managing and maintaining the demand pipeline, ensuring all demands are accurately captured, governed, and transitioned effectively into delivery.
Key Experience Required:- Previous experience working within a Change Office, Project Office, PMO, or Demand Management environment
- Strong experience supporting Operating Model or Target Operating Model (TOM) transformation programmes
- Hands-on experience using ServiceNow for demand or project administration
- Experience managing governance, approvals, dependencies, and demand tracking processes
- Strong stakeholder management skills with the confidence to chase actions and maintain governance standards
- Excellent attention to detail and data quality management
ITSM Demand Analyst - must have ITSM experience in Nottingham employer: Exalto Consulting
Join a forward-thinking organisation in Nottingham that values innovation and collaboration, making it an excellent employer for ITSM Demand Analysts. With a strong focus on employee growth, you will have access to ongoing training and development opportunities while working within a supportive team culture that encourages open communication and idea sharing. Enjoy the unique advantage of flexible working arrangements, allowing you to balance your professional and personal life effectively.
StudySmarter Expert Advice🤫
We think this is how you could land ITSM Demand Analyst - must have ITSM experience in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the ITSM space and let them know you're on the lookout for opportunities. Sometimes, a friendly nudge can lead to a hidden gem of a job that isn't even advertised.
✨Tip Number 2
Prepare for those interviews by brushing up on your ServiceNow skills and TOM knowledge. We all know that confidence is key, so practice answering common questions and be ready to showcase your experience managing demand governance and process controls.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or networking event, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets the attention it deserves from our team.
We think you need these skills to ace ITSM Demand Analyst - must have ITSM experience in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your ITSM experience and any work you've done with Operating Models or TOM programmes. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the ITSM Demand Analyst role. Share specific examples of how you've managed demand governance and process controls in past projects.
Showcase Your ServiceNow Skills:Since hands-on experience with ServiceNow is key, make sure to mention any relevant projects where you used the platform. We love seeing how you've leveraged tools to manage demand and project administration effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Exalto Consulting
✨Know Your ITSM Inside Out
Make sure you brush up on your ITSM knowledge, especially around ServiceNow and TOM programmes. Be ready to discuss specific examples from your past experiences where you've successfully managed demand governance and process controls.
✨Showcase Your Stakeholder Management Skills
Prepare to talk about how you've effectively managed stakeholders in previous roles. Think of instances where you had to chase actions or maintain governance standards, and be ready to share those stories with confidence.
✨Demonstrate Attention to Detail
Since this role requires excellent data quality management, be prepared to discuss how you ensure accuracy in your work. Bring examples of how your attention to detail has positively impacted project outcomes in the past.
✨Familiarise Yourself with the Demand Pipeline
Understand the demand pipeline process thoroughly. Be ready to explain how you've captured and transitioned demands into delivery in complex environments, as this will show your capability to handle the responsibilities of the role.
