At a Glance
- Tasks: Manage and maintain the demand pipeline for transformation projects.
- Company: Join a dynamic Change/Project Office in Nottingham.
- Benefits: Competitive daily rate, flexible working days, and professional growth opportunities.
- Other info: Work 2-3 days a week in a collaborative environment.
- Why this job: Be a key player in exciting transformation programmes using ServiceNow.
- Qualifications: Experience in ITSM, governance, and stakeholder management required.
The predicted salary is between 68000 - 85000 € per year.
We are looking for an experienced ITSM Demand Analyst to join our clients Change / Project Office function. This role will suit someone who has previously worked on Operating Model or Target Operating Model (TOM) programmes and understands how to manage demand governance, process controls, and portfolio transition activities within complex transformation environments.
The successful candidate will play a key role in managing and maintaining the demand pipeline, ensuring all demands are accurately captured, governed, and transitioned effectively into delivery.
Key Experience Required:- Previous experience working within a Change Office, Project Office, PMO, or Demand Management environment
- Strong experience supporting Operating Model or Target Operating Model (TOM) transformation programmes
- Hands-on experience using ServiceNow for demand or project administration
- Experience managing governance, approvals, dependencies, and demand tracking processes
- Strong stakeholder management skills with the confidence to chase actions and maintain governance standards
- Excellent attention to detail and data quality management
ITSM Demand Analyst - must have ITSM experience in Mansfield employer: Exalto Consulting
Join a forward-thinking organisation in Nottingham that values innovation and collaboration, making it an excellent employer for ITSM Demand Analysts. With a strong focus on employee growth, you will have access to ongoing training and development opportunities while working within a supportive team culture that encourages open communication and idea sharing. Enjoy the unique advantage of flexible working arrangements, allowing you to balance your professional and personal life effectively.
StudySmarter Expert Advice🤫
We think this is how you could land ITSM Demand Analyst - must have ITSM experience in Mansfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the ITSM space and let them know you're on the lookout for opportunities. Sometimes, a friendly nudge can lead to a hidden gem of a job that isn't even advertised yet.
✨Tip Number 2
Prepare for those interviews by brushing up on your ServiceNow skills. Make sure you can confidently discuss how you've managed demand governance and process controls in past roles. We want you to shine when it comes to showcasing your experience!
✨Tip Number 3
Don’t forget to tailor your approach! When you find a role that excites you, make sure to highlight your relevant experience with Operating Models and TOM programmes. Show them you’re the perfect fit for their team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar faces from our community landing great jobs in the ITSM field!
We think you need these skills to ace ITSM Demand Analyst - must have ITSM experience in Mansfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your ITSM experience and any relevant projects you've worked on. We want to see how your skills align with the role, so don’t be shy about showcasing your expertise in ServiceNow and TOM programmes!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the ITSM Demand Analyst role. Share specific examples of how you've managed demand governance and stakeholder relationships in past roles.
Showcase Your Attention to Detail:Since this role requires excellent attention to detail, make sure your application is free from typos and errors. We appreciate clarity and precision, so format your documents neatly and ensure all information is accurate.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Exalto Consulting
✨Know Your ITSM Inside Out
Make sure you brush up on your ITSM knowledge, especially around ServiceNow and TOM programmes. Be ready to discuss specific examples from your past experiences where you've successfully managed demand governance and process controls.
✨Showcase Your Stakeholder Management Skills
Prepare to talk about how you've effectively managed stakeholders in previous roles. Think of instances where you had to chase actions or maintain governance standards, and be ready to share those stories with confidence.
✨Demonstrate Attention to Detail
Since this role requires excellent attention to detail, come prepared with examples that highlight your data quality management skills. You might want to mention any tools or processes you've used to ensure accuracy in demand tracking.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their current demand pipeline challenges or how they measure success in their transformation programmes. This will demonstrate your proactive mindset.
