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- Tasks: Join us as an ITSM Consultant, working remotely to enhance IT service management.
- Company: Exalto Consulting, a forward-thinking company with a focus on innovation.
- Benefits: Enjoy a competitive salary, 15% bonus, and flexible remote work options.
- Why this job: Make a real impact in ITSM while enjoying the freedom of remote work.
- Qualifications: Expertise in ServiceNow or Halo, with strong ITIL knowledge and integration skills.
- Other info: Exciting opportunity for career growth in a dynamic and supportive environment.
The predicted salary is between 70000 - 75000 £ per year.
Remote (UK-based) | Occasional travel to London & client sites
£70,000-£75,000 depending on experience
Exalto consulting are currently recruiting for a permanent ITSM consultant with experience in ServiceNow or Halo. This role will be remote working and offers a salary of £70,000-£75,000 + 15% bonus depending on experience.
Skills and Experience
- Expert level installation, configuration and support experience of ITSM Tooling solutions (this may include any of the leading platforms, i.e. ServiceNow or Halo)
- Strong understanding of ITIL concepts including process knowledge in all service lifecycles (ITIL advanced certifications are preferred, at least ITIL v3 foundation)
- Experience with integrating ITSM tools with external interfaces
- Comprehensive knowledge of problem analysis, structured analysis and design and programming techniques
- Strong understanding and experience in integrations including SOAP and REST based APIs
If you have the above experience and are looking for a new permanent role, please send your CV for immediate consideration as our client is looking to hire ASAP.
ITSM Consultant (ServiceNow or Halo) - Remote - £70-75K + 15% bonus in London employer: Exalto Consulting
Contact Detail:
Exalto Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ITSM Consultant (ServiceNow or Halo) - Remote - £70-75K + 15% bonus in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the ITSM field, especially those who work with ServiceNow or Halo. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your ITSM projects and achievements. This gives potential employers a taste of what you can bring to the table beyond just your CV.
✨Tip Number 3
Prepare for interviews by practising common ITSM scenarios. Think about how you'd handle specific challenges with ServiceNow or Halo. We want you to be ready to impress with your problem-solving skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace ITSM Consultant (ServiceNow or Halo) - Remote - £70-75K + 15% bonus in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ITSM tools like ServiceNow or Halo. We want to see how your skills match the job description, so don’t be shy about showcasing your ITIL knowledge and any relevant certifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of your past experiences that relate to the job, and let us know what excites you about working with us at StudySmarter.
Showcase Your Technical Skills: Since this role requires strong technical expertise, make sure to include any relevant projects or achievements that demonstrate your proficiency in integrations, APIs, and problem analysis. We love seeing concrete examples of your work!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Exalto Consulting
✨Know Your ITSM Tools Inside Out
Make sure you brush up on your knowledge of ServiceNow and Halo. Be ready to discuss your hands-on experience with these platforms, including any specific installations or configurations you've managed. This will show that you're not just familiar with the tools but have practical expertise.
✨Master ITIL Concepts
Since a strong understanding of ITIL is crucial for this role, take some time to review the key concepts and processes. Be prepared to explain how you've applied ITIL principles in your previous roles, especially in relation to service lifecycles. This will demonstrate your depth of knowledge and commitment to best practices.
✨Prepare for Technical Questions
Expect to face questions about integrations, particularly with SOAP and REST APIs. Brush up on your technical skills and be ready to discuss any challenges you've faced during integrations. Providing specific examples will help illustrate your problem-solving abilities.
✨Showcase Your Communication Skills
As an ITSM Consultant, you'll need to communicate effectively with clients and team members. Practice articulating your thoughts clearly and confidently. Consider preparing a few scenarios where you've successfully communicated complex information to non-technical stakeholders.