ITSM project Manager (Servicenow) - £70K - 12 months FTC - Cambridgeshire once a month
ServiceNow ITSM Project Manager
Location: Remote - Occasional travel to Cambridgeshire
Exalto Consulting is supporting a global manufacturing organisation in the search for an experienced ServiceNow ITSM Project Manager to lead the delivery of strategic service management initiatives across an international business. This is initially a 12 month FTC role paying up to £70,000 basic salary, mostly remote with little travel to Cambridgeshire as and when needed, wouldnt be often and you would receive plenty of notice beforehand.
Key Responsibilities
- Lead the delivery of ServiceNow ITSM projects from initiation through to implementation and handover.
- Manage project scope, timelines, budgets, risks, and dependencies.
- Engage with business and technology stakeholders across multiple regions and countries.
- Work closely with ServiceNow specialists, internal teams, and third party partners to ensure successful outcomes.
- Drive effective governance, reporting, and communication throughout the project lifecycle.
- Support process improvement initiatives across Incident, Problem, Change, Request, and Service Catalogue management.
- Ensure solutions align with business needs and contribute to operational efficiency and service excellence.
What We're Looking For
- Proven experience delivering ServiceNow ITSM projects as a Project Manager.
- Strong understanding of IT Service Management principles and best practices.
- Experience working within global manufacturing environments.
- Ability to manage complex stakeholder groups across different functions and geographies.
- Strong planning, communication, and leadership skills.
- Experience managing multiple workstreams and third party suppliers.
- A structured approach to project governance, risk management, and delivery.
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ITSM project Manager (Servicenow) - £70K - 12 months FTC employer: Exalto Consulting
Join a dynamic consultancy in London that prioritises employee growth and development, offering a collaborative work culture where your expertise will directly impact transformational outcomes for leading UK organisations. With a focus on digital transformation, you will benefit from a competitive salary, flexible hybrid working arrangements, and opportunities to engage with senior stakeholders, ensuring your contributions are recognised and valued.
