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- Tasks: Lead IT operations and manage day-to-day services for a dynamic team.
- Company: A Yorkshire-based company focused on innovative IT solutions.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Join a forward-thinking team with opportunities to work with AI and automation.
- Why this job: Make a real impact by enhancing IT services and driving innovation.
- Qualifications: Experience in IT operations and strong leadership skills.
The predicted salary is between 50000 - 60000 £ per year.
My Yorkshire based client is looking to recruit an experienced IT Operations Manager / Team Leader to take ownership of day to day IT services and Infrastructure, leading the internal helpdesk team and working closely with the IT Director to turn strategy into practical outcomes — from service reliability and cyber resilience through to use of AI and automation.
Within this role, the IT Operations Manager will be responsible for:
- IT service delivery and operations
- Owning the day‑to‑day running of IT services across infrastructure, cloud platforms, business applications, telephony, and end‑user computing
- Being accountable for service health, capacity, and major incident escalation
- People leadership
- Day to day supervision of the Helpdesk team
- Appraisals and performance management
- Infrastructure and Cloud Platforms
- Overseeing the operational health of Azure, Microsoft 365, Entra ID, and Intune
- Ensuring systems are patched, monitored, secure, and clearly documented.
- Business systems
- Managing availability and supplier relationships for core legal systems, including Partner for Windows and NetDocuments
- Acting as a reliable point of coordination between...
Infrastructure Lead / IT Operations Manager employer: Exalto Consulting
Contact Detail:
Exalto Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Lead / IT Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work in infrastructure or operations. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss specific projects you've led or technologies you've mastered. This is your time to shine!
✨Tip Number 3
Tailor your approach! Research the company’s current IT challenges and think about how your experience with Azure, Microsoft 365, or service delivery can help them. Bring this up in conversations to show you're the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be what you’re looking for. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Infrastructure Lead / IT Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in IT operations and team leadership, and don’t forget to mention any relevant skills in cloud platforms and service delivery.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific achievements that demonstrate your ability to lead teams and manage IT services effectively.
Showcase Your Technical Skills: Don’t hold back on your technical know-how! Make sure to list your experience with Azure, Microsoft 365, and other relevant technologies. We want to see how you can contribute to our infrastructure and cloud platforms.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Exalto Consulting
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, like Azure and Microsoft 365. Brush up on your knowledge of IT service delivery and operations, as well as any relevant experience with cloud platforms and business applications.
✨Showcase Your Leadership Skills
As this role involves people leadership, be prepared to discuss your experience managing teams. Think of specific examples where you’ve successfully led a team, handled appraisals, or improved performance management processes.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially around major incident escalation and service health. Prepare scenarios from your past experiences where you effectively managed incidents or improved service reliability.
✨Demonstrate Your Strategic Thinking
The role requires turning strategy into practical outcomes, so be ready to discuss how you’ve implemented strategies in previous roles. Highlight any experience you have with AI and automation, and how you’ve used these tools to enhance IT operations.