At a Glance
- Tasks: Conduct user research to enhance digital services and influence design.
- Company: Join a dynamic team in Yorkshire focused on user-centred design.
- Benefits: Competitive daily rate, hybrid work model, and collaborative environment.
- Other info: Opportunity for professional growth in a complex delivery environment.
- Why this job: Make a real impact on digital services while working with diverse teams.
- Qualifications: Experience in user research and strong communication skills required.
The predicted salary is between 57036 - 69710 £ per year.
Location: Yorkshire – Hybrid (2 days per week onsite)
Rate: Up to £400 per day (Inside IR35)
Duration: 4-5 months (Initial contract)
About the Role
We are seeking an experienced Senior User Researcher to support the development and improvement of digital services within a complex delivery environment. You will work alongside multidisciplinary teams to understand user needs, conduct research and provide insights that influence the design and delivery of accessible, user-centred services.
Key Responsibilities
- Plan and deliver user research across digital products and services.
- Conduct qualitative and quantitative research using appropriate methodologies.
- Analyse findings and communicate actionable recommendations.
- Collaborate with product, design and delivery teams in an Agile environment.
- Engage with stakeholders to ensure user needs inform service improvements.
- Promote effective research practices and support the development of colleagues.
Essential Skills & Experience
- Proven experience delivering user research for complex digital services.
- Strong knowledge of user-centred design principles and digital service standards.
- Experience conducting interviews, usability testing, surveys and other research activities.
- Ability to translate research findings into practical recommendations.
- Experience working within multidisciplinary Agile teams.
- Strong communication, stakeholder engagement and facilitation skills.
Desirable
- Experience delivering research within large or complex organisations.
- Familiarity with public sector digital service delivery.
- Experience supporting or mentoring other researchers.
Interested? Please apply with your latest CV for further information.
Senior User Researcher - £400 Inside IR35 - Yorkshire (Hybrid) in Slough employer: Exalto Consulting ltd
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