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- Tasks: Configure and support ServiceNow ITSM/ESM modules while collaborating with clients.
- Company: Join a growing digital transformation consultancy making waves in the UK.
- Benefits: Competitive salary, remote work, and opportunities for professional growth.
- Why this job: Step into a client-facing role and elevate your consulting skills.
- Qualifications: Experience as a ServiceNow Administrator and a passion for problem-solving.
- Other info: Dynamic environment with opportunities for travel and agile project involvement.
The predicted salary is between 30000 - 50000 £ per year.
Remote (UK-based) | Occasional travel to London & client sites
£30,000-£50,000
We are looking for an ITSM Consultant to join a growing digital transformation consultancy delivering ITSM and ESM implementations for major UK organisations across sectors including financial services, government and defence.
This role is ideal for someone with strong experience as a ServiceNow Administrator who is ready to take the next step into a client-facing consulting role, working on larger-scale, enterprise ServiceNow environments.
The Role
You will work alongside experienced consultants, taking ownership of defined areas of delivery while developing your consulting and technical capability. Responsibilities include:
- Configuring and supporting ServiceNow ITSM / ESM modules
- Supporting end-to-end ServiceNow implementations and upgrades
- Assisting with integrations between ServiceNow and other systems
- Supporting discovery, automation and service improvement initiatives
- Working with clients to understand requirements and translate them into platform configurations
- Contributing to agile delivery activities, including user stories and sprint support
Skills & Experience
We are looking for someone with:
- Hands-on experience as a ServiceNow Administrator or in a junior ServiceNow role
- Good understanding of ITSM and ITIL concepts (ITIL Foundation desirable)
- Experience configuring workflows, forms, catalog items and business rules
- Basic experience or exposure to REST / SOAP APIs (or a strong willingness to learn)
- Strong problem-solving skills and attention to detail
- Experience working in agile or project-based environments (desirable, not essential)
ITSM Consultant (ServiceNow) in Slough employer: Exalto Consulting ltd
Contact Detail:
Exalto Consulting ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ITSM Consultant (ServiceNow) in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry meetups. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to ITSM and ServiceNow. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or case studies of your past projects, especially those involving ServiceNow. This will help you stand out and demonstrate your hands-on experience to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace ITSM Consultant (ServiceNow) in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ITSM Consultant role. Highlight your experience with ServiceNow and any relevant ITIL knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your background makes you a great fit. We love seeing genuine enthusiasm for the position.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We value strong problem-solving skills, so let us know how you've used them in real-world situations!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Exalto Consulting ltd
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge before the interview. Be ready to discuss your hands-on experience as a ServiceNow Administrator, and think of specific examples where you've configured workflows or supported implementations. This will show that you're not just familiar with the platform but can also apply your skills in real-world scenarios.
✨Understand ITSM and ITIL Concepts
Since the role requires a good understanding of ITSM and ITIL concepts, take some time to review these frameworks. Be prepared to explain how you've applied these principles in your previous roles. If you have your ITIL Foundation certification, mention it, as it could give you an edge over other candidates.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to share examples of how you've tackled challenges in your previous roles. Highlight your strong problem-solving skills and attention to detail by discussing specific situations where you identified issues and implemented effective solutions. This will demonstrate your ability to think critically and adapt in a consulting environment.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask the interviewers about their projects, team dynamics, or the company culture. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers and make a memorable impression.
