At a Glance
- Tasks: Lead end-to-end service design and create user-centred services.
- Company: Join Exalto Consulting, a key player in digital transformation.
- Benefits: Up to £400 per day, remote work, and impactful projects.
- Other info: Opportunity for significant career growth in a dynamic environment.
- Why this job: Make a real difference in public sector services with your design skills.
- Qualifications: Experience in HCD and service design, strong communication skills.
The predicted salary is between 55000 - 65000 £ per year.
Job Description
Human-Centred Design (HCD) Service Designer Contract Type : Inside IR35Rate : Up to £400 per day Location : Remote (UK-based)Duration : Until 31 March 2027About the Role Exalto Consulting are supporting a major digital transformation programme seeking an experienced Human-Centred Design (HCD) Service Designer.
You will lead end-to-end service design from discovery through definition, creating evidence-based services that integrate digital and physical touchpoints while working with multidisciplinary Agile teams.
What you will be doing Lead end-to-end service design.• Plan and deliver discovery.• Produce service blueprints and system maps.• Facilitate co-creation workshops.• Design service experiments and prototypes.• Shape delivery roadmaps with Product Managers and Product Owners.• Define service metrics and value.• Coach Service Designers and champion HCD.
What you will bring Significant Service Design/HCD experience.• End-to-end service design delivery.• Service blueprinting, journey mapping and systems thinking.• Strong facilitation and stakeholder management.• Qualitative and quantitative research synthesis.• Agile delivery experience.• Excellent communication skills.
Desirable Experience NHS service design.• GOV.
UK/GDS or UK public sector digital services.• Large-scale digital transformation.
Essential Requirements BPSS eligible.• UK-based.• Strong HCD and Service Design background.
Summary A fantastic opportunity to join a major public sector transformation programme delivering user-centred services with real national impact.
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HCD Service Designer - up to £400 per day Inside IR35 - Remote in London employer: Exalto Consulting ltd
Exalto Consulting Ltd is an excellent employer, offering a vibrant work culture that fosters collaboration and innovation in the heart of Skipton. Employees benefit from flexible hybrid working arrangements, professional development opportunities, and the chance to contribute to impactful digital transformation projects, making it a rewarding place for those looking to grow their careers in technology.
StudySmarter Expert Advice🤫
We think this is how you could land HCD Service Designer - up to £400 per day Inside IR35 - Remote in London
✨Show Off Your Skills with a Killer Portfolio
As a freelance UX/UI designer, your portfolio is your best mate. Make sure to showcase a variety of projects that highlight your design process, not just the final product. Include case studies that tell a story about how you approached the problem and the impact of your design solutions.
✨Get Involved in Design Communities
Dive into online design communities like Dribbble, Behance, or even UX forums on Reddit. These platforms not only allow you to showcase your work but also help you connect with potential clients and fellow designers. Plus, attending local design meetups or online webinars can open up freelance opportunities that aren’t advertised elsewhere.
✨Nail Your Pitch
When reaching out to potential clients, tailor your pitches to their specific needs. Highlight how your skills align with their projects and mention any related work you've done. Remember, clients love to see how you can add value to their business, so be clear about what you can bring to the table.
✨Leverage Social Media for Visibility
Showcase your design work on platforms like Instagram or LinkedIn. Post regularly and engage with your audience; ask for feedback on your designs or share insights into your creative process. This not only builds your brand but can lead to potential clients sliding into your DMs!
We think you need these skills to ace HCD Service Designer - up to £400 per day Inside IR35 - Remote in London
Some tips for your application 🫡
Showcase Your Design Portfolio:As a freelance UX/UI designer, your portfolio is your golden ticket! Make sure it’s packed with your best work, showcasing your design process, user flows, and final products. Highlight projects that demonstrate not just your aesthetic skills but also your ability to solve real user problems.
Tailor Your Application to Exalto Consulting ltd:When applying for the freelance role of HCD Service Designer - up to £400 per day Inside IR35 - Remote at Exalto Consulting ltd, take a moment to research their style and design language. Customising your CV and portfolio to align with their brand aesthetics shows you're not just any designer, but the perfect fit for their team.
Crisp and Clear Proposals:When you pitch yourself, be direct about what you can bring to the table. Outline your skills clearly and mention your rates upfront. A straightforward proposal lets Exalto Consulting ltd know you're professional and ready to hit the ground running!
Highlight Collaboration Experience:Freelance roles often involve working with various clients. Make sure to showcase any previous collaboration experiences in your CV. Mention how you’ve worked with developers, marketers, or stakeholders to create designs that keep all parties happy — that's a key selling point for us!
How to prepare for a job interview at Exalto Consulting ltd
✨Showcase Your Portfolio like a Pro
Your portfolio is your calling card, so make sure it’s not just pretty but also tells a story. Arrange your best UX/UI design projects in a way that highlights your thought process, problem-solving skills, and the impact of your work. Talk about the challenges you faced and how you tackled them—freelancers need to show they can handle real-world problems.
✨Use Design Tools Effectively
Familiarity with design tools such as Figma, Sketch, and Adobe XD is crucial in our field. Be ready to discuss your experience with these tools in real scenarios. They might ask specific technical questions about how you’d approach a design problem or your workflow, so brush up on those details and think of examples from your previous freelance projects.
✨Prepare for Client-Centric Questions
As a freelancer, you'll be client-facing, so expect questions about handling client feedback and managing expectations. Prepare examples of how you've dealt with difficult situations or miscommunications in previous projects. Your ability to communicate effectively with clients is a major selling point, and it’s worth stressing how well you can read and meet their needs.
✨Demonstrate Flexibility and Self-Management
Freelance work requires a lot of self-discipline and time management. Be prepared to discuss how you organise your time, juggle multiple clients, and prioritise tasks. Sharing how you've successfully managed deadlines and client relationships in the past can really set you apart from the competition and show that you're more than just a designer—you're a complete package.
