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- Tasks: Support and improve a core ecommerce platform while solving technical issues.
- Company: Join a collaborative team in a leading ecommerce company.
- Benefits: Up to £65,000 salary, car allowance, and performance bonuses.
- Other info: Hybrid work model with opportunities for career advancement.
- Why this job: Make a real impact on a vital ecommerce system and grow your skills.
- Qualifications: Experience in ecommerce support and full stack development required.
The predicted salary is between 65000 - 65000 £ per year.
Location: Bradford, West Yorkshire (hybrid - 2 days a week in the office)
Package: Up to £65,000 base salary, £6,000 car allowance, plus up to 10% bonus.
We are looking for a Senior Ecommerce Application Support Engineer to join a collaborative team responsible for ensuring the stability, performance, and ongoing improvement of a core ecommerce platform built on a legacy heavy but highly important technology stack. This role is well suited to someone who enjoys working close to live systems, understands the realities of legacy environments, and takes pride in keeping essential services running reliably for end users.
You will join a team of around 12 engineers providing application support for a live ecommerce website. The focus is on thoughtful problem solving, steady improvement, and clear communication rather than constant firefighting.
Your responsibilities will include:
- Investigating and fixing bugs across the ecommerce application
- Developing and managing a small backlog of changes using a Kanban style approach
- Responding to technical and functional questions from stakeholders
- Working with external software suppliers on maintenance and support matters
- Contributing to shared team knowledge, documentation, and support processes
While this is primarily an application support role, there is an opportunity over time to move into project based or enhancement work, depending on your interests and business priorities.
You will be working across a legacy heavy but business critical stack that includes:
- Classic ASP
- JavaScript
- C# and .NET
- Java
- SQL and relational databases
- SSIS and SSRS
You do not need to be an expert in every technology listed, but you do need to be comfortable working in and around them, understanding how they interact, and navigating existing codebases with confidence.
We are looking for an experienced engineer who is pragmatic, calm under pressure, and comfortable supporting live ecommerce systems.
You should bring:
- Strong experience supporting ecommerce websites in production
- At least 3 years of full stack development experience
- Around 10 years combined experience across software development and or application support
- Confidence working with legacy technologies alongside more modern components
- The ability to communicate clearly and constructively with non technical stakeholders
- Experience working in structured support environments and improving systems incrementally will be particularly valuable.
This is an urgent requirement so please apply immediately to be considered.
Senior Ecommerce Application Support Engineer in Humber employer: Exalto Consulting ltd
Contact Detail:
Exalto Consulting ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Ecommerce Application Support Engineer in Humber
✨Tip Number 1
Network like a pro! Reach out to your connections in the ecommerce space, especially those who might know about opportunities at companies you're interested in. A friendly chat can sometimes lead to a referral, which is gold dust in the job market.
✨Tip Number 2
Prepare for the interview by brushing up on your legacy tech knowledge. Since this role involves working with Classic ASP and .NET, make sure you can discuss your experience confidently. We want to see how you can keep those essential services running smoothly!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you've tackled bugs or improved systems in a structured support environment. We love hearing about your thought process and how you approach challenges!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team and contributing to our ecommerce platform's success.
We think you need these skills to ace Senior Ecommerce Application Support Engineer in Humber
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ecommerce platforms and legacy technologies. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about application support and how your background makes you a great fit for our team. Keep it concise but impactful!
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think critically and approach problems thoughtfully, especially in a live systems environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t wait too long – we’re eager to meet you!
How to prepare for a job interview at Exalto Consulting ltd
✨Know Your Tech Stack
Make sure you brush up on the technologies mentioned in the job description, like Classic ASP, C#, and SQL. Being able to discuss how these technologies interact and share your experiences with them will show that you're not just familiar but also comfortable working within a legacy environment.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled bugs or issues in previous roles, especially in ecommerce settings. Highlight your thought process and the steps you took to resolve problems, as this role values thoughtful problem-solving over constant firefighting.
✨Communicate Clearly
Since you'll be interacting with non-technical stakeholders, practice explaining complex technical concepts in simple terms. This will demonstrate your ability to bridge the gap between tech and business, which is crucial for this position.
✨Emphasise Team Collaboration
Be ready to discuss your experience working in teams, particularly in structured support environments. Share how you've contributed to team knowledge and documentation, as well as how you’ve managed backlogs using a Kanban approach. This shows you’re a team player who values collaboration.