Principal Service Designer – Contract Location: Leeds – two days on site per week Rate: £550 per day, Inside IR35 Contract: Until 31 March 2027 Working pattern: Full-time Clearance: BPSS required We're looking for an experienced Principal Service Designer to lead the design and improvement of complex services, balancing user needs, business goals and technology capabilities.
The role
Lead end-to-end service design across digital and offline channels. Create service blueprints, user journeys and ecosystem maps. Turn research findings into practical service improvements. Facilitate workshops and influence stakeholders. Collaborate with researchers, product managers and engineers. Mentor designers and measure the impact of service changes.
What you'll need
Strong experience designing complex, end-to-end services. Experience delivering to government service design standards. Expertise in service blueprinting, journey mapping and workshop facilitation. Excellent stakeholder management and communication skills. Experience mentoring and supporting other designers. Confidence using design, prototyping and collaborative mapping tools. Public-sector or regulated-environment experience would be beneficial. Apply with your CV and examples of relevant service design work.
Principal Service Designer - £550p/d Inside IR35 - Hybrid in Holbeck employer: Exalto Consulting ltd
Exalto Consulting is an excellent employer for Senior Database Engineers, offering a dynamic work environment in Bradford with a hybrid working model that promotes work-life balance. Employees benefit from competitive salaries, an out-of-hours allowance, and opportunities for professional growth within a collaborative team that values technical expertise and continuous improvement. This role not only allows you to influence critical data platforms but also provides exposure to modernisation initiatives, making it a rewarding place for those passionate about data engineering.
